Warming Stations Team Leader

5 days ago


Calgary, Canada The Salvation Army Full time

This position provides leadership, coaching, and guidance to Warming Stations Front line Workers to support them in completing their job duties effectively; works with Housing and Resource Center staff to provide a safe and secure environment for Warming Stations staff and homeless people who are in need of shelter/ support.

**KEY RESPONSIBILITIES**:
**Resident/ Program Support**:

- Work alongside all Front-Line Workers to ensure job duties are completed as need ed.
- Make sure each shift has enough workers to staff the Warming Stations
- Welcome, record attendance and connect with participants accessing the Warming

Stations.
- Maintain a safe, friendly, supportive, and inviting environment.
- Work compassionately with those who have difficulty engaging with service providers.
- Effectively resolve conflicts among participants and de-escalate situations when needed.
- Refer participants who are looking for housing and other supports to appropriate resource.
- Ensure participants adhere to rules and guidelines to maintain a safe environment.
- Respond appropriately to emergencies.
- Maintain daily recordkeeping and reports.
- Ensure the Warming Stations are maintained in a clean and orderly fashion.
- Ensure the EDS canteen is maintained in a clean and orderly fashion,
- Check for contraband in the space through general observations and period check of the space.
- Provide information to supervisor after each shift regarding the number of participants, incident reports or other information as necessary.
- Ensure any need for supplies are stocked for the following shift
- Ensure protocols are followed for the daily use and storage of the EDS canteen.
- Perform other related duties.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- High school diploma plus specialized courses in addictions, social work or working with homeless individuals.
- Police Information Check (PIC) with Vulnerable Sector Search
- Current Emergency First Aid certification with Level A or C CPR from an Alberta approved training provider.
- Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers
- At least one year of experience working with homeless individuals and prior experience supervising others.

**PREFERRED SKILLS/CAPABILITIES**:

- Able to work effectively with homeless individuals of diverse backgrounds and
- Effectively supervise, coach, and provide support to direct reports on
- Display a high level of initiative, effort, and commitment towards attending to the Warming Stations' needs.
- De-escalation and crisis management

No phone call please

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

Published

December 6, 2024

Location

Calgary

Job Type

Full-time (Contract)

Competition #

WSTL12062024

Ministry Unit/Dept:
Community Services Calgary

Salary Range:
TBD

Address:
Calgary

Posting Expires:
Dec 11, 2024

Applications Accepted By:



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