Posting Title- ISL 21R - Technical Analyst- Position Classification- Information Systems R21- Union- GEU- Work Options- Remote- Location- Multiple Locations, BC CA
- Prince George, BC V2N4P7 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $67,728.87 - $77,012.22 annually- Close Date- 11/22/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Citizens' Services- Ministry Branch / Division- Enterprise Services Division/ Digital Workplace and Collaboration Services Branch- Job Summary**Contribute your valued expertise in client service excellence and problem solving**

**THE MINISTRY**:
A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

**THE DIVISION**:
**THE BRANCH**:
The Digital Workplace and Collaboration Services Branch (DWCS) is responsible for implementing high-quality tools to support a modern digital workplace. By delivering employee-ready tools and supports, DWCS enables and empowers all B.C. Public Service employees to deliver services to the citizens of B.C. DWCS is focused on providing simple, accessible, and approachable solutions to employees, by delivering the information and resources employees need to access and use digital tools and services. Taking an agile and evidence-based approach, the teams that make up DWCS work hand-in-hand with ministries to evolve the digital employee experience and support government’s approach to flexible work.

**THE ROLE**:
**Job Requirements**:

- An equivalent combination of education, training and *related experience may be considered:

- A degree in Information Technology and/or Information Management or a related technical field, and a minimum one (1) years of *related experience in a similar role; OR,
- A diploma in Information Technology and/or Information Management or a related technical field, and a minimum two (2) years of *related experience in a similar role; OR,
- A certification in Information Technology and/or Information Management or a related technical field, and a minimum three (3) years of *related experience in a similar role; OR, Secondary School graduation and four (4) years of *related experience.- Related experience (within the last ten years) includes delivering technical operational support and user administration for Microsoft 365 Tools in a large enterprise environment
- A minimum of one (1) year experience in assessing client requirements and developing, advising and implementing technical and business solutions to meet their needs.
- A minimum of one (1) year experience in testing and evaluating systems and/or hardware, and proposing and implementing technical solutions. A minimum of one (1) year experience coordinating technical projects for multiple clients and stakeholders with competing priorities and timelines.Preference may be given to applicants with:

- Two (2) or more years experience in assessing client requirements, developing and implementing technical and business solutions. Two (2) or more years experiences providing technical solutions/support to clients for Microsoft 365 Communication tools (e.g. Skype, Teams, Hosted voice services, Teams meeting rooms, Exchange and/or SharePoint)**About this Position**:
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO** - Please do not submit a cover letter as it will not be reviewed.

**Questionnaire: YES** - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on