Driver (G)

5 months ago

Toronto, Canada DHL Full time

**POSITION**: Driver (G)

**REPORTS TO**: Shift Supervisor

**LOCATION**: 3825 McNicoll Ave. Toronto

**VEHICLE**: Box Truck

**RATES OF PAY**: Per CBA Hourly Wage

**SCHEDULE**: Monday to Friday 11 AM - 7 PM

**MAJOR ACTIVITIES AND RESPONSIBILITIES**:

- Use GCA scanner for all required activities on the daily route; all scannable waybills, laser waybills, shippers own bar-coded labels must be scanned.
- Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
- Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
- Determine if a customer has a valid account prior to delivery or pick-up.
- Compile and submit accurate route records on a daily basis.
- Inform DHL of any route irregularities and significant competitor activity.

**ACCOUNTABILITIES/ RESULTS**:

- Responsible for internal and external customer satisfaction.
- Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
- Proactively manage the customer’s perception of and level of satisfaction with our service.
- On-time pick-up and delivery of customer shipments.
- Interact effectively with other members of the customer service and operation teams.
- To alert the Sales Department to potential customer opportunities and/or vulnerabilities.
- Complete other duties as assigned

**MINIMUM QUALIFICATIONS**:

- Demonstrated ability to handle multiple tasks.
- Valid driver's license - obtained over 18 months with clean driver's abstract
- AZ/DZ license an asset
- Demonstrated ability to work under pressure.
- Supply current drivers abstract.(No infractions)
- Excellent interpersonal skills.
- High School Education.
- Proven Customer Service skills.
- Able to lift up to 70 lbs unassisted

**Note**: This role includes variability in shift start/finish timings based on job location. Shift timings and scheduled days of work may change from time to time based on business requirements; therefore, flexibility in your schedule is a job requirement.
**Uniforms are supplied.**

**ONBOARDING & TRAINING**:
We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

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