Hydromechanical System Specialist

5 months ago

Mississauga, Canada De Havilland Full time

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

Profile
De Havilland Aircraft of Canada is currently searching for a Hydromechanical System Specialist to join the In-Service Engineering & Technical Support team. Working as part of a customer facing team, this position is responsible for providing technical expertise on specific aircraft systems. Supporting our fleet with solutions for in-service issues related to overall product safety, reliability, and maintainability of the aircraft.
Duties & Responsibilities
- Responsible for regular monitoring and analysis of fleet data at the Fleet Level/Operator Level/DR/IR.
- Provide recommendations and development of corrective actions to manage diverting trends.
- Monitor effectiveness of released modifications.
- Conduct, coordinate and report on redesign investigations, root cause analyses and corrective actions of fleet issues, which may lead to procedural and/or product changes.
- Represent operator perspective during internal meetings and project development.
- Provide deliverables such as In-Service Modsums, All Operator Messages, Service Letters, Concession Support Letters, Reference Instruction Letters, In Service Activity Reports and other fleet communications.
- Provide system specific knowledge to reports and communication packages for customer meetings, regional reviews, conferences, working groups and other initiatives.
- Develop and deliver system specific training to operators and internal focal.
- Manage detailed/complex technical requests to meet committed turnaround times / customer requirements.
- Provide on-site assistance at operators’ facilities as required.
- Maintain support to Continuing Airworthiness requirements for all fleet types through data collection and reporting, SDR/Incident investigation, and management.
- Provide In Service Fleet representation to CARB, Triage, Upcoming safety projects.
- Work with Suppliers and internal groups to develop and manage project schedules to achieve customer commitment.
- Provide on-site assistance at operators’ facilities as required.

Education and Professional Qualifications
- Bachelor’s degree in engineering: Aerospace or AME license.
- Strong working knowledge of Aircraft Systems, with a particular interest and understanding of aircraft systems is an asset.
- A minimum of five (5) years’ experience in aviation manufacturing, vendor or airline maintenance and airline environment.
- Customer Service, strong written and oral communications skills are essential.
- Must be able to work with a minimum supervision and with cross functional teams.
- Familiarity with the De Havilland aircraft family is an asset.
- Ability to perform basic charts and data management in Excel is desired.
- Occasional short notice travel assignments and ability to work on a rotational on-call schedule to support a 24/7/365 operation.

**Skills**:

- Advanced MS Office skills, specifically Word, Excel and PowerPoint
- Strong working knowledge of Aircraft systems, Avionics’ and Structures and you can “think on your feet” in an extremely fast-paced environment.
- Able to travel internationally on short notice, and you are very flexible in terms of working hours to support a 24/7/365 days operation.
- Able to demonstrate exceptional ability to deal effectively with Customers, in somewhat stressful circumstances.
- Exceptional organizational and presentation abilities.
- Dynamic oral and written communicator, with strong people skills.
- Able to work independently or as part of a team.
- Strong interpersonal and written communication skills are essential Customer support experience is a definite asset.

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence.

As such, it is an expectation that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals.

Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must i

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