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Spa & Salon Receptionist
3 months ago
**Job Summary**:
**Responsibilities**:
- Greet and welcome clients in a warm and friendly manner
- Answer incoming calls, schedule appointments, and manage the salon's booking system
- Provide detailed information to clients regarding salon services, packages, and pricing
- Ensure a smooth and efficient flow of clients by coordinating with salon staff
- Maintain a clean and organized reception area, including stocking products and supplies
- Process payments and handle cash transactions accurately
- Assist clients with filling out forms and gathering necessary information
- Address client concerns and inquiries professionally and promptly
- Collaborate with stylists, therapists, and technicians to ensure smooth daily operations
**Requirements**:
- Previous experience as a receptionist or in a customer service role is preferred
- Knowledge of the beauty and wellness industry is an advantage
- Excellent communication and interpersonal skills
- Friendly and outgoing personality with a customer-oriented approach
- Strong organizational and multitasking abilities
- Proficiency in using salon management software or similar booking systems
- Ability to work in a fast-paced environment and remain calm under pressure
- High level of professionalism and attention to detail
- Flexibility to work evenings, weekends, and holidays as needed
**How to Apply**:
COSMIC BEAUTY SPA & STUDIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $16.75-$20.65 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Dental care
- Store discount
- Vision care
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-03-27
