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Business Analyst, Product Management, Client Facing

4 months ago


Toronto, Canada MUFG Investor Services Full time

Company Description

About MUFG Investor Services:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

**Job Description**:

- Collaborate across stakeholder groups to generate and document business requirements for development and business implementation.
- Eliciting, documenting, and maintaining requirements including system interviews, functional narratives and detailed Use Cases and Use Case Scenarios.
- Create and maintain effective communication within Product team and across the involved business lines.
- Strives to maintain the progress and mutual interaction and tasks of various parties in such a way that reduces the risk of overall failure, maximises benefits and reduces costs.
- Escalation and expectation management of delays to deliverables and milestones, with prompt communication of emerging risks and challenges.
- Creation and maintenance of supporting product documentation
- Help to solve issues as they arise.

**Qualifications**:

- 5+ years of work experience gathering requirements is must have
- Demonstrates expertise in extracting business requirements using standard methodologies, and procedures.
- Experience with system analysis and documenting all aspects of business processes.
- Experience working in the alternative investment fund services is preferred.
- Experience working with banking and alternative investment fund services systems like Geneva, ManTra and Investran is preferred.
- Expert proficiency in Excel and Word.
- Business and Process Analysis knowledge, particularly on work flow/data flow management
- Exposure to Waterfall, Agile and hybrid methods are an advantage
- Writing test documentation and procedures, tracking errors and documenting test results is nice to have
- Strong working proficiency of JIRA and Confluence.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

MUFG is an equal opportunity employer.