Part-time Sales Associate

2 months ago

Edmonton, Canada La Senza, West Edmonton Mall Full time

La Senza sales associates deliver a best in class, captivating, branded customer experience
that builds loyalty and enables consistent sales and profit growth. They drive sales and
performance and demonstrate all expected selling behaviors plus embody all attributes of
La Senza sellers. They live our values and represent the brand in their behaviors.
Role and Responsibilities
- Focused on building new and lasting customer connections, delivering highly satisfying

customer experiences.
Consistently lead the La Senza selling model with confidence, passion and expertise for
the brand.
- Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with

customers to elevate the shopping experience.
Develop customer loyalty and following.
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless.
- Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions

Demonstrate knowledge and insight regarding inventory availability, customer requests
and provide feedback on the product to store leadership.
- Understand, adhere to and reinforce brand standards
- Reinforce all activities related to providing a safe working environment
- Maintain an awareness of loss prevention by supporting a culture of honesty and

connecting the links between customer service, associate engagement and shrink
- Assist with merchandise preparation for sales floor replenishment including

ensuring merchandise is accurately priced in accordance with markdowns, markups
and promotions
- Replenish merchandise to standard to create a full and abundant store, ensuring visual

displays are maintained according to standards.

**Qualifications**:

- Embraces the organization’s mission
- Meets defined availability criteria, including nights, weekends and non-‐business

hours
- Ability to work as part of a team
- A genuine desire to provide excellent customer service
- Excellent listening, organization and follow through skills
- Ability to connect with and relate to customers and build meaningful relationships

**Job Types**: Part-time, Permanent

**Benefits**:

- Flexible schedule
- Store discount

Shift:

- Day shift

Work days:

- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2024-10-06

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