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Manager, Has Facilities

4 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 15

Please note this is a temporary full time position with an expected end date of February 29, 2024.

**Secondments are Welcome**:
Click here for more details on secondment opportunities.

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 students in residence and 2,000 students living in University-owned apartments, while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the Housing operation. We provide thriving residence communities which engage our diverse student population.

**Responsibilities**:
The Manager, Housing & Ancillary Services (HAS) Facilities will work under the leadership of the Director, Building Services & Housing Facilities to support the implementation of large-scale and complex projects from conception to completion, which includes new construction, renovation and expansion. The role will manage the implementation of small and medium-sized projects, ensuring project outcomes are achieved on time and within budgetary constraints. The Manager will develop and update project plans and support the design, implementation and evaluation of project components.

The Manager will also plan and manage the logistics surrounding the residence-wide move-in and move-out process, which involves hundreds of volunteers and thousands of residents. The role will oversee and manage Housing’s residence access system, to ensure strict practices are in place related to the use of keys in residence, and the safety and security of residents is maintained. In addition, the Manager coordinates and liaises with Facilities Management and Conference Services to ensure smooth operations and excellent customer service for all residents and guests.

**Qualifications**:

- Education:
- Undergraduate Degree; preferably in Business Administration or Engineering
- Experience:
- 5 years’ experience managing facilities design and construction projects; preferably within an educational environment
- Experience with security systems, including card access and fire alarm systems is preferred
- Knowledge, Skills & Abilities:
- Strong working knowledge of electrical, plumbing, mechanical and building construction systems
- Familiarity with requirements of working in unionized environments
- Familiarity with change management best practices
- Familiarity with techniques for planning, managing and coordinating multiple projects, often with competing priorities that involve a variety of stakeholders
- Excellent verbal and written communication skills and confidence dealing with all levels of an organization
- Strong customer service skills to handle enquiries and resolve issues in a professional and timely manner
- Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
- Ability to establish and build healthy working relations and partnerships with clients, peers and stakeholders
- Judgment, analytical and problem solving skills with a consultative and collaborative approach to addressing issues and opportunities
- Ability to ensure expenditures and resources are within allotments and to make appropriate modifications when required
- Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
- Ability to draw on diversity of skills, backgrounds and knowledge of people to achieve more effective results
- Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
- Ability to recommend controls to manage operational and legal risks
- Ability to solve problems creatively in a challenging environment with limited supervision and direction
- Proven ability to take initiative and champion a project from conception through implementation and evaluation
- Intermediate computer skills in Microsoft Office

**Background Checks**:
Please note, successful applicants may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.