Current jobs related to Customer Experience Associate - Red Deer - CBI Health

  • Customer Experience Associate

    4 months ago

    Red Deer, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Red Deer Hospital Side** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of...

  • Customer Experience Associate

    4 months ago

    Red Deer, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Red Deer Hospital Side** **Part Time Role** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team...

  • Customer Experience Associate

    3 months ago

    Red Deer, Canada TD Bank Full time

    **Customer Experience Associate**: - 416948BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 6320 50th Avenue **Employment Type** - Regular **City** - Red Deer **Time Type** - Part Time **Province/State** - Alberta **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Customer Experience Associate

    4 months ago

    Red Deer, Canada Scotiabank Full time

    Requisition ID: 180886 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Part Time - 26.25 Hours/Week** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Sales Associate

    7 days ago

    Red Deer, Alberta, Canada The Children's Place Full time

    {"Job Title": "Sales Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Children's Place. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals. If you have a passion for...

  • Sales Associate

    7 days ago

    Red Deer, Alberta, Canada The Children's Place Full time

    {"Job Title": "Sales Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Children's Place. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals. If you have a passion for...

  • Senior Customer Experience Associate

    24 hours ago

    Red Deer, Alberta, Canada Scotiabank Full time

    {"h2": "About the Role", "p": "At Scotiabank, we're looking for a Senior Customer Experience Associate to join our team. As a key member of our Canadian Banking Branch network, you'll be responsible for providing exceptional service to our customers throughout their journey. Your key responsibilities will include: acting as a lobby leader, ensuring...

  • Senior Customer Experience Associate

    20 hours ago

    Red Deer, Alberta, Canada Scotiabank Full time

    {"h2": "About the Role", "p": "At Scotiabank, we're looking for a Senior Customer Experience Associate to join our team. As a key member of our Canadian Banking Branch network, you'll be responsible for providing exceptional service to our customers throughout their journey. Your key responsibilities will include: acting as a lobby leader, ensuring...

  • Senior Customer Experience Associate

    7 days ago

    Red Deer, Alberta, Canada Scotiabank Full time

    {"h2": "About the Role", "p": "At Scotiabank, we're seeking a Senior Customer Experience Associate to join our Canadian Banking Branch network. As a key member of our team, you'll be responsible for providing exceptional service to our customers, building strong relationships, and driving sales opportunities.Key Responsibilities:* Act as a lobby leader,...

  • Senior Customer Experience Associate

    7 days ago

    Red Deer, Alberta, Canada Scotiabank Full time

    {"h2": "About the Role", "p": "At Scotiabank, we're seeking a Senior Customer Experience Associate to join our Canadian Banking Branch network. As a key member of our team, you'll be responsible for providing exceptional service to our customers, building strong relationships, and driving sales opportunities.Key Responsibilities:* Act as a lobby leader,...

  • Customer Experience Associate

    3 months ago

    Red Deer, Canada Scotiabank Full time

    Requisition ID: 183568 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Part time (18.75 hours/week) As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...

  • Senior Customer Experience Associate

    4 weeks ago

    Red Deer, Alberta, Canada Scotiabank Full time

    Requisition ID: 204569Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are...

  • Customer Experience Associate

    2 weeks ago

    Red Deer, Alberta, Canada TD Bank Full time

    Work Location:Red Deer, Alberta, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job...

  • Customer Experience Associate

    3 months ago

    Red Deer, Canada TD Bank Full time

    Work Location:Red Deer, Alberta, CanadaHours:22.5Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job...

  • Customer Experience Associate

    4 months ago

    Red Deer, Canada Scotiabank Full time

    Requisition ID: 169981 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    4 months ago

    Red Deer, Canada Scotiabank Full time

    Requisition ID: 179541 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Part time (22.5 Hours/week) As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...

  • Customer Experience Manager

    2 weeks ago

    Red Deer, Alberta, Canada Mark's Full time

    About the RoleAs a Customer Experience Manager at Mark's, you will be responsible for leading a team of customer-facing associates to deliver exceptional customer experiences. This role requires strong leadership abilities, excellent communication skills, and a customer-centric mindset.Key ResponsibilitiesPartner with the Store Manager to develop and...

  • Customer Experience Manager

    2 weeks ago

    Red Deer, Alberta, Canada Mark's Full time

    About the RoleAs a Customer Experience Manager at Mark's, you will be responsible for leading a team of customer-facing associates to deliver exceptional customer experiences. This role requires strong leadership abilities, excellent communication skills, and a customer-centric mindset.Key ResponsibilitiesPartner with the Store Manager to develop and...

  • Customer Experience Manager

    2 weeks ago

    Red Deer, Alberta, Canada Mark's Full time

    About the RoleAs a Customer Experience Manager at Mark's, you will be responsible for leading a team of customer-facing associates to deliver exceptional customer experiences. This role requires strong leadership abilities, excellent communication skills, and a customer-centric mindset.Key ResponsibilitiesPartner with the Store Manager to develop and...

  • Customer Experience Manager

    1 week ago

    Red Deer, Alberta, Canada Mark's Full time

    About the RoleAs a Customer Experience Manager at Mark's, you will be responsible for leading a team of customer-facing associates to deliver exceptional customer experiences. This role requires strong leadership abilities, excellent communication skills, and a customer-centric mindset.Key ResponsibilitiesPartner with the Store Manager to develop and...

Customer Experience Associate

3 months ago

Red Deer, Canada CBI Health Full time

**Customer Experience Associate (Clinic Experience Associate) - Red Deer Hospital Side (Fixed Term - September 2025)**

**About Rehabilitation Services**

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

**Take an inside look at what you’ll do each day**
- Create a welcoming environment for clients, guests, team members and stakeholders
- Solve problems, anticipate challenges, barriers or areas of friction - mitigate or solve before they occur whenever possible and always as soon/quickly as possible
- Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
- Schedule private/acute clients effectively based on the client’s Care Plan as set wout by their clinician(s)
- Schedule to maximize opportunity for client access to care (including access to online booking)
- Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
- Maintain confidentiality of client records and personal and personal health information at all times
- Facilitate effective flow within the clinic

**What you need to be successful**
- A natural ability to connect with people and build strong relationships
- Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
- Be Pro-active and Results-oriented
- Strong written and verbal communication skills
- Ability to switch between tasks quickly and with ease
- Excellent time management and organizational skills with attention to detail
- Excellent listening and observational skills
- Strong customer service skills
- Ability to work independently and as part of a cohesive team

**Who you are**

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

**What CBI Health offers you**
- Continuous learning and skills development, including growth and leadership opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

**CBI Health is** **Canada’s leading community healthcare provider**, and our passionate team is at the heart of what