Medical Office Assistant

6 months ago


Vancouver, Canada Vancouver Infectious Diseases Centre (VIDC) Full time

**Clinic Description**:
The Vancouver Infectious Diseases Centre (VIDC) is a medical and research centre that uses a multidisciplinary care model for the delivery of specialty health care providing expert, state-of-the art diagnosis and treatment of chronic infectious diseases and related conditions (including addiction and pain management), with a focus on HIV and HCV infections. VIDC particularly seeks to engage more vulnerable patients in a multi-disciplinary environment of health care. We provide peer-friendly education about disease, state-of-the-art antiviral medications and comprehensive support during and after treatment within an open, flexible and community-based holistic approach. Services are provided in English and French.

**Job Responsibilities and Description**:
**Expectations and Tasks**:

- Receptionist duties, including, but not limited to: handling phone lines, scheduling patients, booking specialist referrals, filling, archiving, billing, invoicing etc.
- Familiarity with Electronic Medical Records System (EMRS)
- Provide support to Clinical Researchers and Nurses in coordinating patient visits
- Provide administrative support to the reporting Manager, as required

**Knowledge and Abilities**:

- Knowledge and experience with MSP billing
- Knowledge of archiving charts and EMR systems
- Strong communication and interpersonal skills
- Able to handle stressful situations confidently
- Proven organizational and multi-tasking skills
- Ability to demonstrate initiative, creativity and professional judgment
- Experience working with HIV or HCV infected individuals, vulnerable populations or PWIDs (people who inject drugs) is an asset
- Bilingualism is an asset

**Job Types**: Full-time, Part-time, Contract, Permanent

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- How many years of billing experience do you have?

**Experience**:

- Medical Secretaries & Patient Registrars: 1 year (preferred)

Work Location: In person



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