Scheduling Assistant Cbsu, Long Term Care

4 weeks ago

Brampton, Canada Regional Municipality of Peel Full time

**Job Description**:
**Assistant Scheduling, Central Business Support Unit (CBSU)**

**Health Services, Long Term Care**

**Status: 5 Contract Part Time Positions**

**Duration: up to 6 months**

**Compensation: $24.83 - $31.03/hour**

**Work Mode: Hybrid **_*see below for more details about this work mode_

**Location: 10 Peel Centre Drive, Brampton, ON**

**Hours of work: No guaranteed hours of work.**

**Shift times - Weekdays: 5:00am to 1:00pm, 12:00pm-4:00pm, 3:30pm to 11:30pm, 5:30pm-11:30pm**

**Shift times - Weekends: 5:00am to 1:00pm, 5:00am-11:00am, 11:00am to 7:00pm, 3:30pm to 11:30pm, 5:30pm-11:30pm**Reporting to a Supervisor CBSU you will provide scheduling support to the CBSU Coordinators.

**What you will do in this role**:

- You will assist the Coordinators in ensuring all shifts are covered and call-ins completed for our five Regional Long Term Care homes
- Make calls to staff to fill vacated shifts ensuring adherence to collective bargaining agreements and business rules
- Document all actions and outcomes and communicate effectively to CBSU Coordinators and Supervisors any unusual occurrences or actions that require further attention
- Identify and resolve scheduling conflicts as they occur
- Update schedules reflecting changes as they occur
- Maintain good relationships with staff and management
- May occasionally be required to respond to emergency situations outside of scheduled working hours
- May be asked to perform other duties as assigned

**What the role Requires**:

- High school diploma or equivalent
- Computer proficiency using MS Word, Excel, Outlook and EIM systems
- Organized, able to prioritize work and make decisions in a fast paced work environment
- Strong interpersonal skills
- Positive customer service focus
- Strong verbal and written communication skills

In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the **10 Peel Centre Drive, Brampton** worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

**Interview**: Our recruitment process will include video conference technology

About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the **_Great Employer Award_** presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information:
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

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