Broadcast IT Technician

4 weeks ago

Toronto, Canada Arvato Systems North America, Inc. Full time

**Company**: Arvato Systems North America, Inc.

**Requisition ID**: 273178

Arvato Systems is seeking current and future talent who are energetic and curious about innovation and technology. We believe that our people and their expertise are our biggest resource, and we aim to encourage and challenge you, both professionally and personally.

Our solutions for broadcast management and media asset management are already deployed in countries all over the world and used by major companies in various industries. Learn more about our products and who we are here:
**Role and Responsibilities**:

- Technical implementation of sophisticated Media Asset Management integration projects and Support for our North American broadcast clients.
- Assist our customers during requirements gathering, development, and detailed specification of our on-prem and cloud based IT systems.
- Configuration and maintenance of complex test and integration environments, including third-party systems from the broadcast sector.
- Work closely with internal product, development, and quality assurance teams.
- Provide 2nd and 3rd level technical support and assist during Go-Live and operation.
- Maintenance of our Media Asset Management systems, including problem analysis, software updates, configuration changes, and day to day support.
- Create and update system documentation.
- Assist in training of customer operational and technical staff.
- Contribute to the continuous improvement of our project implementation and support processes.
- Cover our support hotline as part of our global support team.
- Be part of an international and dynamic job environment.

**Qualifications and Education Requirments**:

- Bachelor's degree in Engineering, Engineering Technology, Computer Science, Communications, or comparable education or experience
- 3 - 5 years of professional experience installing and supporting Broadcast/Media IT - preferably with Media Asset Management software
- Strong knowledge in the following areas:

- Equipment, technologies and work processes within the media industry
- Scripting, markup or programming languages (JavaScript, C#, SQL, XML/HTML)
- Administration of Windows/Linux servers, Kubernetes, networks, and databases
- Strong customer orientation and great communication skills
- Ability to work independently (Self-Driven, focused and analytic)
- Strong team orientation, with resilience and commitment

**Preferred Qualifications**:

- Excellent written and verbal skills - German speaker a plus
- Ability and willingness to travel both nationally and internationally

As a global next generation IT systems integrator, Arvato Systems focuses on “Digital Transformation Solutions”. With our innovative IT solutions, we support the digital transformation of our customers worldwide. We enable a wide range of industries - from global trade to the international media industry to energy and utilities. More than 3,000 employees at more than 25 locations work for us. Our customers, well recognized brands value our excellent know-how, comprehensive technological knowledge, and our entrepreneurial spirit.

What we do is interesting, challenging, and can really move things for both you and your career. We are looking for people who aspire to perform at a higher level while working together as a team. You will have many opportunities to take an active role and demonstrate your skills. We offer the ability to work with a great team as well as flexibility to balance work and life. We expect a high level of individual initiative, assertiveness, and the willingness to take on responsibility and to approach things in an enterprising way.

We offer comprehensive remote work options and our well-structured and flexible processes allow us to work from home effectively while maintaining a healthy work life balance. Hybrid work is the new way of work for us: we combine remote work with some office time to make sure you feel connected & enjoy your freedom at the same time.

Arvato Systems North America, Inc. is proud to be an equal opportunity employer who values a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

**About our company**:
Arvato - the spirit of solutions

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design

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