Service Adviser

6 months ago


Lethbridge, Canada Northside Auto Full time

Overview:
**Duties**:

- Greet customers and assist them with their service needs
- Listen to customers' concerns and accurately document issues
- Provide recommendations based on mechanical knowledge and dealership guidelines
- Upsell additional services or products to enhance the customer experience
- Coordinate with the service team to ensure timely completion of repairs
- Handle transactions and maintain accurate records

Qualifications:

- Previous experience in a dealership or automotive repair setting is preferred
- Strong customer service skills with a focus on satisfaction
- Ability to communicate effectively with customers and team members
- Mechanical knowledge to understand and explain repair processes

**Job Types**: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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