Service Adviser
6 months ago
Overview:
**Duties**:
- Greet customers and assist them with their service needs
- Listen to customers' concerns and accurately document issues
- Provide recommendations based on mechanical knowledge and dealership guidelines
- Upsell additional services or products to enhance the customer experience
- Coordinate with the service team to ensure timely completion of repairs
- Handle transactions and maintain accurate records
Qualifications:
- Previous experience in a dealership or automotive repair setting is preferred
- Strong customer service skills with a focus on satisfaction
- Ability to communicate effectively with customers and team members
- Mechanical knowledge to understand and explain repair processes
**Job Types**: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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