Current jobs related to Assistant Front Office Manager - Victoria - FAIRMONT

  • Front Office Manager

    3 months ago

    Victoria, Canada Victoria Marriott Inner Harbour Full time

    **SUMMARY**: Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,100 square feet of meeting space, this hotel is committed to providing exceptional and...

  • Front Office Manager

    4 months ago

    Victoria, Canada Quality inn, Downtown Victoria Full time

    Quality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Office Manger. Exceptional administrative and customer service skills required for this role. Reporting to the General Manager, the Front Office Manager ensures an efficient operation of the front desk and that a high quality of service is...

  • Assistant Front End Manager

    3 months ago

    Victoria, Canada The Old Farm Market - Oak Bay Full time

    The Old Farm Market is growing and we need an Assistant Front End Manager! This is an exciting opportunity to gain employment with a new business that is growing rapidly! Please note: Applicants MUST have a minimum of 1 year of experience working on the Front End in a retail environment. Impeccable attention to detail and trouble shooting in a cash office...

  • Front Office Coordinator

    3 months ago

    Victoria, Canada Brookes Westshore School Society Full time

    Are you looking for a new and exciting opportunity? Enjoy working with students of all ages and backgrounds? This may be the opportunity for you! **Position Summary** - **Hours of work**: Monday-Friday 8:00am-4:00pm - $25.00 per hour plus 4% - Lunch meal provided on campus as a taxable meal benefit - 5 days paid sick time after 90 days of employment - Off...

  • Assistant Front End Manager

    3 months ago

    Victoria, Canada RED BARN MARKET Full time

    At Red Barn Market, we take pride in providing our community with an enjoyable shopping experience. As an **Assistant Front End Manager**, you’ll play a crucial role in ensuring efficient operations at the front end of our store. You will assist in leading our Front End operations, including cashier management, customer service, interact with customers and...

  • Front Office Associate

    4 months ago

    Victoria, Canada The Union Club of British Columbia Full time

    **Front Office Associate** **About The Union Club of British Columbia**: Founded in 1879, the Union Club of British Columbia is a landmark institution in the heart of downtown Victoria. With a neo-Georgian design inspired by the classic clubs of London, this heritage building has always offered premier service, amenities, companionship, and exceptional...

  • Front Office Associate

    3 months ago

    Victoria, Canada The Union Club of British Columbia Full time

    **Front Office Associate** **About The Union Club of British Columbia**: Founded in 1879, the Union Club of British Columbia is a landmark institution in the heart of downtown Victoria. With a neo-Georgian design inspired by the classic clubs of London, this heritage building has always offered premier service, amenities, companionship, and exceptional...

  • Front Office Manager

    3 months ago

    Victoria, Canada Oak Bay Beach Hotel Full time

    **Front Office Manager - 18mo Maternity Leave** The Front Office Manager is directly responsible for the efficient and effective day to day operation of all Guest Service areas including Front Desk, Reservations, Night Audit, Valet and Concierge. Maintaining consistent, exemplary guest service and the team member engagement is key to this role. As the...

  • Administrative Assistant

    4 days ago

    Victoria, British Columbia, Canada Cherish at Central Park Full time

    Job SummaryWe are seeking a highly skilled and compassionate Administrative Assistant - Front Desk to join our team at Cherish at Central Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a warm and welcoming environment for our residents.Key...

  • Administrative Assistant

    3 days ago

    Victoria, British Columbia, Canada Cherish at Central Park Full time

    Job SummaryWe are seeking a highly skilled and compassionate Administrative Assistant - Front Desk to join our team at Cherish at Central Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a warm and welcoming environment for our residents.Key...

  • Franchise Hotel

    3 months ago

    Victoria, Canada Holiday Inn Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Metropolitan Hospitality is a growing hotel and restaurant management company located in Victoria, BC **Your day to...

  • Assistant Front of House Manager

    3 weeks ago

    Victoria, Canada City Centre Grille and Langford Lanes Full time

    **TYPICAL DUTIES AND RESPONSIBILITIES** - Assist the Service Manager with the operation of the Front of House (FOH) at the Grille. - Provide leadership and supervision to the FOH team. - Promote a culture of accountability. - Ensure that all relevant procedures are being followed. - Ensure that cleanliness and sanitization standards are consistently...

  • Assistant Manager

    3 months ago

    Victoria, Canada The Original FARM Full time

    **Original Farm: the expert cannabis experience, designed for everyone.** At Original FARM Cannabis, we are cannabis educators and enthusiasts, sharing our passion and acquired knowledge with every customer. Our team provides unbiased guidance that helps the customers find the product that’s best for them. Locally owned and operated, our Hillside,...

  • Assistant Manager

    3 months ago

    Victoria, Canada The Original FARM Full time

    **Original Farm: the expert cannabis experience, designed for everyone.** At Original FARM Cannabis, we are cannabis educators and enthusiasts, sharing our passion and acquired knowledge with every customer. Our team provides unbiased guidance that helps the customers find the product that’s best for them. Locally owned and operated, our Hillside,...

  • Front Desk Manager

    4 months ago

    Victoria, Subd. B, Canada Dundee Resort & Golf Club Full time

    Responsibilities: - Manage and oversee the front desk operations, ensuring smooth and efficient daily operations - Greet and assist visitors, clients, and employees in a professional and friendly manner - Answer phone calls, respond to inquiries, and direct calls to appropriate staff members - Schedule appointments and maintain calendars for meetings and...

  • Front Desk Manager

    2 weeks ago

    Victoria, British Columbia, Canada Janevca Restaurant | Rosemead House Full time

    Front Desk Manager Job Title: Front Desk Manager Join our dynamic team at Rosemead House as the Assistant Front Desk Manager, where you'll play a pivotal role in our hotel's operations. About Rosemead House Rosemead House is a historic hotel located in Esquimalt, BC, where history and luxury intertwine to create an unforgettable experience. Our hotel...

  • Front Office and Trading Solutions Co-op/internship

    2 weeks ago

    Victoria, Canada British Columbia Investment Management Corporation (BCI) Full time

    Closing date: October 3, 2024 Use your critical thinking skills in a fast-growing company where you can have an impact. The British Columbia Investment Management Corporation (BCI) is currently seeking a Front Office and Trading Solutions Co-op Student/Intern for the Winter 2025 (January to April) term to support the Public Markets Operations team. If you...

  • Office Assistant

    3 months ago

    Victoria, Canada RC Tire Tire Craft Full time

    Overview: We are a family owned and operated Commercial Tire shop looking for a Full-time Receptionist to join our team. Need to be organized and detail-orientated, with the ability to handle multiple competing priorities with ease and to provide excellence in customer satisfaction. **Duties**: - Greet and assist visitors with a friendly and professional...

  • Medical Office Assistant

    2 weeks ago

    Victoria, Canada Purely Optometry (Langford location) Full time

    Overview Duties - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain electronic medical records - Assist with billing, insurance claims, and processing payments - Coordinate referrals to other healthcare providers - Manage front desk operations efficiently -...

  • Front Desk Manager

    3 weeks ago

    Victoria, Canada Janevca Restaurant Full time

    **Job Title**: Front Desk Manager **Location**: Rosemead House, Esquimalt, BC **Position Type**: Full-time **Salary**: $60,000 - $68,000 **Reporting to**: Hotel Manager Welcome to the Rosemead House Hotel, where history and luxury intertwine to create an unforgettable experience. Once known as the Old English Inn, our newly renovated 1906 hotel invites you...

Assistant Front Office Manager

3 months ago

Victoria, Canada FAIRMONT Full time

**Company Description**
Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour.

This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada’s 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel’s sophisticated Lobby Lounge. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural beauty.
**Job Description** ASSISTANT FRONT OFFICE MANAGER**

Reporting to the Director of Front Office, the role of AFOM is responsible for a seamless operation of the Front Office department at all times.

**What is in it for you**:

- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Competitive starting salary of $ 54,400 per annum

**What you will be doing**:

- Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, Voice of Guest, Forbes Luxury Standards, and ALL Loyalty Program
- Participating in scheduling, ordering, and financial reporting
- Ability to work effectively and provide leadership in a management team with shared responsibilities.
- Oversee Front Office daily operations as “manager on duty”, with direct accountability for leadership of Front Office operations (Front Desk, Guest Services, Reservations, and Royal Service).
- Coaching and development of Colleagues to ensure service standards and goals are met and exceeded
- Responsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areas.
- Taking charge of Groups and Tours from a Front Office perspective from pre-convention meetings to on-site support for Directors and Guests
- Liaise with key departments (Housekeeping, Food & Beverage, Royal Service, Reservations and Sales and Conference Services) to ensure smooth sense of arrival and departure.
- Participating in interviewing, recruiting and selection of new team members
- Liaise with VIP parties, special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrival.
- Liaise with the F&B team to ensure proper communication of amenities and guest requests.
- Attendance at all required Hotel meetings.
- Thorough knowledge of emergency procedures and general crisis situation procedures
- All other duties as assigned.

**Qualifications** Your experience and skills include**:

- Excellent knowledge of Front Office Procedures
- Knowledge of Micros Fidelio Opera and Microsoft Office Applications
- Previous leadership experience required
- Highly organized, career and result oriented with the ability to be flexible with work hours including night shifts days off, assignments and additional duties.
- Must be able to work well under pressure in a fast-paced and constantly changing environment
- Must possess excellent interpersonal and motivational skills
- Second language is an asset
- Professional manner, positive and resilient personality and ability to work with mínimal oversight
- Excellent interpersonal and communication skills, both written and verbal.
- Degree/Diploma in Hospitality Management or a university degree, a strong asset

**Additional Information** Physical Aspects of Position (include but are not limited to)**:

- Constant standing and walking
- Frequent bending and kneeling
- Frequent** **carrying and lifting up to 75lbs

**Your team and working environment**:Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of c