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Youth Services Manager
4 months ago
**Effective April 1, 2024, the salary range for this position is $36.00 - $50.33 per hour.**
Are you a natural leader who demonstrates good judgment and decisions making abilities, and who has a knack for resolving issues or conflicts before they escalate? If so, consider this opportunity to advance your career with the Ministry of Children, Community and Social Services, As a Youth Services Manager.
As a Youth Services Manager at Sprucedale Youth Centre you will manage operations and implement rehabilitative programs and services for youth within a secure custody/detention facility. You will help to ensure that facility programs, policies and procedures are consistent with the Ministry vision and Youth Justice Division standards.
**Please note: The hours of work for this position are up to 40 hours per week (pre-scheduled and on-call). You are expected to work rotating shifts within a secure custody/detention facility setting that functions 24 hours a day, 7 days a week.**
**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.
The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.
Visit the **OPS Anti-Racism Policy**, the **OPS Diversity and Inclusion Blueprint**, and the **Multi-Year Accessibility Plan** to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.
**What can I expect to do in this role?**:** Create the Work Environment**
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
**Deliver on Business Goals and Priorities**
Your leadership will be crucial in guiding the team towards the achievement of its business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry.
As the Youth Services Manager you will:
- Manage staff, coordinate operations and implement rehabilitative programs and services for youth within a secure custody/detention facility.
- Contribute to the development of programs, policies and procedures.
- Manage operations and programs within a 24/7 secure custody/detention facility for youth.
- Manage practices for compliance with facility standards, policies and procedures, legislation and security procedures.
- Support youth in addressing concerns with their care services and rights by supervising the development of case management plans for facility input.
**How do I qualify?**:
**Leadership and Managerial Skills**:
- You have demonstrated leadership, managerial and coaching skills to manage staff, promote team morale and productivity to ensure operational effectiveness.
- You can communicate standards and priorities, assign and review work, evaluate work performance, coach and train staff, and identify and escalate performance issues.
- You have experience using human resources practices, policies and collective agreements in relation to recruitment, training and development, and employee relations.
- You have proven experience administering program operations, analyzing financial, material and human resources needs, and developing work plans to meet program objectives.
**Program Delivery and Technical Knowledge**:
- You have knowledge of financial and administrative procedures and project management principles and methodologies.
- You have knowledge of issues, disorders factors, general theories and techniques impacting youth in a rehabilitative environment.
- You have knowledge of rehabilitative case management theories/practices, programming, treatment and relationship custody approaches, group work principles and techniques, and facilitation skills.
- You are able to manage emergency medical crises and security breach situations, and resolve emergency situations.
- You are able to deliver programs within a secure custody/detention facility in accordance with relevant legislation, regulations, ministry/divisional operational policies and procedures.
**Planning and Analytical Skills**:
- You are
