Night Audit

4 months ago

Banff, Canada Canadian Rocky Mountain Resorts Full time

We have a night audit position available that is working 11pm to 7am / 5 overnights per week.

Previous hotel front desk experience is preferred.

The position is year round and we can discuss more detail in the interview.

**Duties and Responsibilities**:

- Balance daily revenues for Rooms and F&B by pulling reports and exporting information in to Excel spreadsheets.
- Troubleshoot any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
- Process billing for third-party booking agents (e.g. Expedia).
- Compile accurate data for the Lodge Manager, Owners and Controller.
- Complete the day and roll the system to the new day.
- Complete biweekly balances for the officer accounts.
- Ensure that accounts are rolled on a biweekly basis for payroll and accounting purposes. **Perform Front Office duties as required; including room reservations, check-ins and check-outs.**:

- Deal with guest issues as they arise - ensure that the guest requests are met and relevant information is passed on to the day shift.
- Handle any complaints or deliveries at night in conjunction with the night cleaner.
- Monitor the security of the property overnight and liaise with external security staff.
- Provide communication to all departments re: activity during the night.
- Ensure guest check in, departure information is correct and accounts are accurate for billing.
- Create nightly reports; daily sales report, journal, breakdown and deposit sheets.
- Compile month reports, log revenue, complaints, comments and reservation totals.
- Assisting the Admin with data entry during the night when required.

**Requirements/Experience**:

- Previous Front Office or Audit experience preferred.
- Accounting experience or education is an asset.
- Experience with Opera and Squirrel systems preferred an asset.
- Excellent interpersonal, verbal and written communication skills.
- Detail oriented with strong numerical and problem solving abilities.
- Highly organized and self
- motivated.
- Must have the ability to work independently and remain calm in the event of situations arising during the night.
- Physical requirements include the ability to endure long periods of standing, sitting, bending, and lifting ( up to 50 pounds may be required)

**Salary**: From $20.00 per hour

**Benefits**:

- Discounted or free food
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- British Columbia: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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