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Administrative Assistant, Private Care

4 months ago

Markham, Canada Mon Sheong Foundation Full time

**Position Summary**

Reporting to the Assistant Manager, Private Care, the incumbent must provide assistance to the daily operations of Private Care, as well as perform office administrative and reception duties.

**Main Duties**
- Act as the first point of contact for visitors and perform reception duties;
- Complete the resident check-in process and conduct room orientation on resident’s Move-in Day;
- Prepare and renew Accommodation Agreement as needed;
- Sign Accommodation Agreement with residents in the absence of Assistant Manager;
- Assist in ensuring resident safety during emergencies;
- Assist with intake services and information gathering required for Resident Initial Assessment;
- Respond to customer’s inquiries on services and pricing; direct them to appropriate personnel as needed;
- Maintain electronic and paper resident filing system; ensure accuracy and confidentiality;
- Set up and input resident data into Point Click Care system;
- Prepare and develop marketing and promotional material;
- Prepare documents, reports, meeting minutes, and Resident Notices;
- Perform routine administrative duties, such as filing, mail sorting, and photo copying;
- Record complaints and suggestions from Suggestion Box; direct them to appropriate personnel as needed;
- Schedule and conduct facility tours; provide assistance in conducting presentation to prospective clients;
- Liaise with other departments to schedule and/or coordinate training sessions, meetings, and tours;
- Perform inventory check to maintain and ensure sufficient inventory level;
- Order supplies and ensure all deliveries are accurate by matching orders and invoices;
- Plan, organize and implement activities for providing physical and mental stimulation as well as social interaction with residents;
- Work one-on-one or small group basis with residents on activities;
- Assist and escort residents to group activities according to resident’s interests and abilities;
- Coordinate with Cleaning Services for linen cleaning;
- Prepare invoices for extra services ordered by residents and process all vendor invoices;
- Other duties as assigned.

**Qualifications**
- Ontario Secondary School Diploma or equivalent required;
- Post-Secondary education in Business Administration or a related field an asset;
- 1 year of administrative experience;
- Ability to work independently as well as a part of a team;
- Excellent organizational skills with strong attention to detail;
- Intermediate computer skills and working experience with Microsoft Word, Excel, and Power Point;
- Ability to work in a dynamic environment;
- Good problem-solving skills and time management skills;
- Available to work on weekends;
- Proficiency in Cantonese and English, both oral and written; Mandarin an asset.

We thank all applicants for their interest, please note only those selected for further consideration will be contacted.

**Disclaimer**:Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the _Ontario Human Rights Code _and the _Accessibility for Ontarians with Disabilities Act. _If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.