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Utility Locates Field Supervisor

5 months ago

Gloucester, Canada Telecon Inc Full time

The Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field.

As a member of the leadership team and an advocate for Health and Safety, the Locates Field Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding principles are adhered to. They will use the Telecon Group SMART values to meet company objectives while providing the necessary support to field operations.

This role will be responsible for covering the following geographic regions:

- Gloucester
- Orleans and area
- Ottawa Greenbelt
- Navan/Edwards
- Ottawa Airport/Hunt Club East/Heron Gate south to Greely

**RESPONSIBILITIES**:

- Work with the Regional Manager and the Dispatch team to plan, direct, monitor and adjust (as required) the work activities of Locators and Lead Hands;
- Collaborate with QA Specialist to provide technical support, coaching and training to team members including Locators and Lead Hands;
- Communicate with representatives from applicable industry stakeholders including Buried Infrastructure Owners, Excavators, Government Agencies, Regulatory Bodies, Project Owners and members of the Public;
- Investigate buried infrastructure damage events/claims to determine root cause and corrective action;
- Conduct quality assessments of completed locates;
- Confined Space Entry (CSE) of manhole when required;
- Review and approve Locator weekly timesheets;
- Approve all Locator overtime in advance;
- Work with Human Capital and the Regional Manager on all personnel matters including recruitment, hiring, disciplining and hiring of team members including Locators and Lead Hands;
- Abide by all company policies, procedures and codes of conduct;
- Any and all other duties as assigned in order to meet Company objectives.

**REQUIREMENTS**:

- Minimum 5 years' experience as a Locator required;
- Previous supervisory experience leading a team in a fast-paced, deadline driven environment is considered an asset;
- Excellent communication, time management and problem-solving skills;
- Excellent customer service skills with the ability to interact with clients, colleagues, and the public;
- Proficient in Microsoft Office products (Outlook, Word, Excel);
- Ability to frequently travel between job sites;
- Full G license and a clean driver's abstract.

**ABOUT TELECON GROUP**

**Job Types**: Full-time, Permanent

**Salary**: From $93,000.00 per year

**Benefits**:

- Company car
- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Utility Locating: 3 years (required)
- Team Lead or Supervisory (an asset): 1 year (preferred)
- Strong communication and interpersonal skills: 1 year (preferred)

Licence/Certification:

- Full G license and a clean driver's abstract (required)

Willingness to travel:

- 75% (required)

Work Location: On the road