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Business Development Centre Representative

4 months ago

Mississauga, Canada Applewood Chevrolet Cadillac Buick GMC Full time

Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further_

Applewood Chevrolet Cadillac Buick GMC is currently looking for a **Business Development Centre (BDC) Representative** to join their team in Mississauga.

The **BDC Representative** is a highly motivated individual who will be responsible for effectively handling database leads and creating appointments for our Sales team.

Our** BDC Representatives** are a valuable asset to our dealership

Applewood Chevrolet Cadillac Buick GMC is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Please note, this position is based in-person at Applewood, and is **not** remote.**

**Job Duties**:

- Handling incoming calls.
- Handling all incoming internet leads
- Make 80-100 outbound calls each day.
- Following up on customer inquiries for the Sales Departments.
- Following up with past customers and opportunities in the database.

**What We Look For**:

- Must have excellent communication skills (good verbal skills and a clear speaking voice).
- Prior experience in a customer service role is required.
- Pleasant and engaging phone manner.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Call center experience would be considered an asset.
- **Experience in a dealership would be considered an asset.**

**Why Join HG**:

- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- Competitive compensation plans with health and dental insurance.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for your family.
- A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you