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Bilingual Receptionist Ii

1 month ago

Winnipeg, Canada St.Amant Full time

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

Educational:

- Grade XII Diploma or Certificate
- Secretarial training from a community or career college an asset

Must be bilingual in English and French (testing will be a requirement)
- Proficiency in the Microsoft Suite, including Word, Excel and Power Point (testing will be a requirement)

Job Related Experience/Knowledge:

- Experience as a receptionist or switchboard operator
- Experience in greeting and assisting visitors, vendors, employees, and customers in an effective and professional manner
- Excellent oral communication skills in both the English and French languages, enabling effective communication with employees and the general public in either language (testing will be a requirement)
- Administrative support/secretarial experience with accurate keyboarding skills and an ability to type at a minimum speed of 60 wpm (testing will be a requirement)

Skilled in the use and operation of computers and computer peripherals on a network based system

Ability to maintain records and files

Duties and Responsibilities:
Operate the main Avaya switchboard and provide reception services

Screen troublesome visitors and callers, notifying the appropriate persons of concernsIssue temporary receipts for cheque received
- Provide telephone service to internal and external users by promptly answering all incoming calls, providing general inquiry information about St.Amant and the programs and services offered using reference files and transferring calls as requested
- Greet visitors to St.Amant, determine their needs and provide direction and assistance to locate the individual or area required
- Assist in the monitoring of visitors, staff, and clients in the main building through the parking logs, outing sheets and other internal processes
- Maintain contact with employees using communication systems such as the telephone, pagers and the overhead paging system in accordance with St.Amant policies
- Relay or route verbal and written messages
- Perform various clerical jobs as assigned by the Supervisor(s) and assist administrative assistants as directed

Respond to emergency alarms and codes, carry out procedures according to directives and communicate appropriate instructions to staff and other respondents in accordance with St.Amant policies and procedures
- Document incidents in detail as per requirements

Oversee the movement of mail in and out of the facility. Includes sorting, weighing, stamping, and tracking outgoing mail, sorting and distributing incoming mail and interoffice mail

Maintain a sign out system and follow up on phones, keys & audio visual equipment to ensure prompt returnMonitor the conference room and equipment booking binder and assist employees in locating and booking available rooms and St.Amant equipmentAct as the key operator for the centrally located photocopier machine including filling with paper, toner, etc. and call for service as required
-Other duties as assigned
Consistent with the French Language Services Policy, St.Amant is committed to offer services in French and English in designated program/service areas serving francophone communities in Winnipeg.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

**Réceptionniste II**

**À notre sujet**

St.Amant soutient plus de 2 200 Manitobains et Manitobaines qui ont des troubles du développement, des troubles du spectre de l'autisme ou une lésion cérébrale acquise. Notre organisme à but non lucratif offre une vaste gamme de mécanismes de soutien aux adultes, aux enfants et à leurs familles. Nos quelque 2 000 employés préconisent une démarche axée sur la personne tout en s'adaptant aux besoins de chaque personne et de chaque famille.

Études:

- Diplôme de 12eannée ou certificat
- Formation en secrétariat dans un collège communautaire ou professionnel considérée comme un atout
- Maîtrise de la suite Microsoft, notamment Word, Excel et Power Point (test obligatoire)
- Bilingue français et anglais (test obligatoire)

Expérience et connaissan