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Ecommerce Coordinator

4 months ago

Richmond, Canada Nature's Path Foods Full time

Nature's Path is a sustainably-driven, deliciously-healthy organic food company and our innovative brands include Nature's Path, Love Crunch, Envirokidz and Que Pasa. As a family-run, privately-owned company with locations in Canada and the U.S., our company was founded on a mission to "leave the Earth better than we found it". Since 1985, we have expanded our team to over 700 employees in U.S. and Canada. We believe in the idea that you can come to work, and help make the world a better place in the same day.
**Critical Outcomes From the Job**
**Product Data Maintenance**
- Key Product Data: Validate data vs what is in another system, to ensure data is aligned.
- Internal Website: Review company websites and ensure product data is up to date
- Retail Partner Website Audits: Ensure product pages on external sites are updated.
- PXM/Salsify System Data Audits: Look through exported data from internal PXM system, look for discrepancies and assist with correcting those discrepancies.

**eCommerce Content and Account Management**
- Website Updates: Web Admin work for Shopify (and potentially WordPress). Assist with keeping various product and web pages up to date and assist with management of discontinued products. Work with Consumer Services and other internal teams to address customer inquiries regarding web product pages.
- Account Management: Help manage relationships with stakeholders that manage the digital shelves on websites such as Walmart, Target and Amazon. Collaborate with stakeholders to keep accounts optimized.
- Content Management: Keep track of changes to key customer-facing product data and ensure digital shelves are always up to date.
- Product Imports: Import products into content system. Work with R&D, Brand and Creative teams to validate product data before publishing to digital catalogs.
- Quality check: Audit digital content on website and Salsify PXM. Study web data, look for opportunities to make proactive adjustments.
- Process Improvements & Documentation: Document the flow of communication and processes required to update content on various accounts and platforms. Look at ways to improve existing processes.

**eBusiness Team ad hoc Support**
- Administrative and analytical support as Specific tasks may include analysis and Nature’s Path site tracking (Google Analytics, Learning and implementing SEO/SEM)
- _The description above represents the most significant essential duties of the job but does not exclude others._

**Qualifications & Experience**
**Education/Experience**
- Undergraduate degree, preferably with a Marketing or Business background
- Experience with WordPress and/or Shopify is a plus
- Experience with task management tools like Asana is a plus
- Experience running a business or partaking in a business endeavor is a bonus

**Skillsets/Competencies**
- Strong Excel/PowerPoint skills
- Proactive mindset. Can identify trends and potential issues down the road
- A learning mindset - mistakes are not failures. They are opportunities
- Strong understanding and appreciation of online shopping
- Excellent communication, interpersonal and relationship building skills
- Good listener that can take and understand instructions well
- Can manage multiple tasks simultaneously, and ability to effectively prioritize and manage timelines
- Interest in food

**_Notification to Applicants: _**_We are committed to providing an accessible environment and ensuring fairness throughout our hiring process. We welcome the opportunity to work with applicants requesting accommodations at any stage of the recruitment and hiring process and while working with Nature's Path. Accommodations will be provided as requested, please contact us_