Sales Representative

6 months ago

Kitchener, Canada Boost Collective Full time

**About us**

Boost Collective is an online music promotion and distribution platform headquartered in Kitchener, dedicated to empowering music artists by providing effective promotional services. Our mission is to help artists get their music heard and achieve their goals in the highly competitive music industry.

Founded in 2019, we are a fast-growing, tech-focused and forward-thinking company of innovators passionate about building solutions for music artists.

**About Boost Collective**:
Boost Collective is an innovative online music distribution and promotion platform, dedicated to empowering music artists by providing effective promotional services. Our mission is to help artists get their music heard and achieve their goals in the highly competitive music industry.

**Role Overview**:
We are seeking a dynamic and results-driven Sales Representative to join our team. The primary responsibility of this role is to engage with existing and past customers through our Zendesk platform to identify and act on opportunities to close more sales. You will be promoting our music promotion campaigns, tailored to help music artists increase their visibility and success.

**Key Responsibilities**:

- Monitor and manage customer interactions on Zendesk.
- Identify opportunistic times to reach out to existing and past customers.
- Understand and address the unique needs and challenges of music artists.
- Maintain records of customer interactions and sales activities.
- Maintain customer relationships and maximize customer lifetime value.

**Qualifications**:

- Proven experience in sales.
- Excellent communication skills, both written and verbal.
- Fast typing skills and proficiency in using CRM systems (experience with Zendesk is a plus).
- Familiarity with the music industry and the psyche of artists.
- Highly motivated and target-driven with a proven track record in sales.
- Ability to work independently and as part of a team.

**Skills and Competencies**:

- **Strong Organizational and Multitasking Skills**: Ability to handle multiple tasks and prioritize effectively.
- **High Attention to Detail**: Ensures accuracy and thoroughness in all sales activities.
- **Relationship Building**: Excellent at establishing and nurturing relationships with customers.
- **Problem-Solving Skills**: Capable of addressing customer objections and finding solutions.
- **Adaptability**: Quick to learn and adapt to new tools, technologies, and changing customer needs.
- **Negotiation Skills**: Proficient in negotiating terms and closing deals.
- **Empathy and Emotional Intelligence**: Understands and responds to the emotional needs of customers.
- **Resilience and Perseverance**: Maintains a positive attitude and continues to pursue leads despite setbacks.
- **Time Management**: Efficiently manages time to maximize productivity and sales results.
- **Analytical Thinking**: Ability to analyze sales data and customer feedback to improve strategies.
- **Customer-Centric Mindset**: Always prioritizes the customer's needs and works to exceed their expectations.
- **Goal-Oriented**: Focused on achieving sales targets and contributing to company growth.
- **Tech-Savvy**: Comfortable with using various digital tools and platforms to enhance sales efforts.
- **Collaboration**: Works well with team members to achieve common goals.
- **Initiative**:Able to take action and close sales with mínimal intervention.

**What We Offer**:

- A supportive and collaborative work environment.
- Opportunities for professional growth and career advancement.
- The chance to be part of a forward-thinking company that is making a significant impact in the music industry.

Pay: $43,116.96-$137,511.07 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Experience**:

- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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