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Floor Manager

4 months ago

Toronto, Canada HOOPS SPORTS BAR & GRILL Full time

**About us**

HOOPS SPORTS BAR & GRILL is a fast-paced and fun business in Toronto, Ontario. Hoops has been in Toronto from the past two decades.

Our work environment includes:

- On-the-job training
- Casual work attire
- Food provided

The Floor Manager will be responsible for overseeing the daily operations of the store, ensuring that all staff members are properly trained and motivated, and ensuring that customers have a positive shopping experience.

**Responsibilities**:

- Supervise and coordinate the activities of staff on the floor.
- Ensure that all customer service standards are met.
- Monitor and control stock levels.
- Train, motivate, and develop staff.
- Ensure compliance with health and safety regulations.
- Manage customer complaints and queries.
- Ensure that all staff adhere to company policies and procedures.

**Experience Required**:
2 years in a restaurant set up at supervisor/manager position

**Benefits**:

- Casual dress
- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Toronto, ON M4Y 1W9: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Restaurant management: 1 year (required)

Work Location: In person