Employee Services Representative

6 months ago

Winnipeg, Canada Manitoba Hydro Full time

**EMPLOYEE SERVICES REPRESENTATIVE**

**Winnipeg, MB**

**_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_**

**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.- Flex-time and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on

nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.

We are seeking an Employee Services Representative to join our Employee Advisory Services team. Under the general direction of
the Employee Advisory Services Lead or delegate and with a high degree of initiative, discretion, and customer service, the
Employee Services Representative is responsible for ensuring an exceptional employee experience by acting as the first point of
contact for employees seeking support for their day-to-day HR needs. This position manages all low-risk employee inquiries and
issues, ensuring timely and accurate responses either directly or by escalation and educating employees on how to use the
self-service. This position is also responsible for updating and maintaining employee information on the Human Resource
Management System (HRMS).

**_ Responsibilities:_**
- Organizing and conducting new employee orientation and onboarding sessions, providing advice on various benefit plan

options, corporate policies, and terms of employment.
- Updating employees' information, benefits, and organizational data on HRMS, including seniority dates for all jurisdictions, in a

timely and accurate manner while adhering to HR business processes and procedures.
- Evaluating and interpreting HRMS system requirements and relationships between Personnel Administration, Organizational

Management, and relevant Business Process documents.
- Evaluate, analyze, and process position and organizational management requests and ensure a high degree of accuracy.
- Provide SAP and myHR/myTeam support to the employees regarding time, expenses, service, accruals and other related
- issues.- Calculating, applying, and verifying wage and salary practices in relation to collective agreements and corporate guidelines,

including but not limited to dual rates, increments, retroactive/recovery calculations, and return from leave salary
administration. Communicate with the employee the details of the retroactive/recoveries and coordinate with Payroll Advisor
for any payment arrangements.
- Analyze and review monthly increments in detail and notify Line of the three-month advance increments.
- Follow up with Line management on any outstanding tasks and process actions if required.
- Running and analyzing various HRMS reports such as integrity reports, task monitoring, reclass hours, dual rates, time, and
- expenses and ensuring follow-up actions are identified and completed.- Performing general administrative work, such as generating written documents and reports and participating in research
- assignments or special studies.- Will proactively communicate with the section lead to review any concerns that must be addressed and provide input and

suggestions on procedures and processes.
- "Principal Duties are intended to be an accurate reflection of the main duties essential for this position. They are not designed to be_
- an exhaustive list of all duties, tasks and responsibilities."_

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56788461-01

**_ Qualifications:_**
- Minimum of Grade 12 with completion of specialized courses in Human Resources, plus a minimum of two years related

experience in an administrative role, of which one year is in a human resources capacity.
OR
- Minimum of Grade 12, plus a minimum of three years related experience in an administrative role, of which one year is in a

human resources capacity.
- Proven ability to maintain the confidentiality of sensitive information.
- In-depth practical knowledge of HRMS, including the Personnel Action and Org. Management processes.
- Ability to prioritize and complete multiple assignments in a deadline-driven environment.
- Demonstrated a high level of analytical ability and attention to detail.
- Self-motivated and capable of working under limited supervision.
- Working knowledge of HR policies, procedures, and collective agreements.
- Possess strong PC skills with a working knowledge of Microsoft 365 and Remedy.

**_ Salary Range_**

Starting salary will be commensurate with qualifications and experience. The range for the classification is $26.32 - $35.10 Hourly,
$50,441.30 - $67,

  • Employee Services Representative

    6 months ago

    Winnipeg, Canada Manitoba Hydro Full time

    **EMPLOYEE SERVICES REPRESENTATIVE** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family...

  • Employee Benefit Sales Representative

    6 months ago

    Winnipeg, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Employee Benefit Sales Representative

    1 month ago

    Winnipeg, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Customer Service Representative

    6 months ago

    Winnipeg, Canada Edge Transportation Services Ltd. Full time

    Siemens Transportation Group Inc. expanded its service offerings in 1989 through the development of their flat deck division, Edge Transportation Services Ltd. Today, Edge Transportation specializes in flat deck, drayage, heavy haul and over-dimensional freight service throughout North America. Edge recognizes that relationships is one of the most important...

  • Customer Service Representative

    6 months ago

    Winnipeg, Canada Edge Transportation Services Ltd. Full time

    Siemens Transportation Group Inc. expanded its service offerings in 1989 through the development of their flat deck division, Edge Transportation Services Ltd. Today, Edge Transportation specializes in flat deck, drayage, heavy haul and over-dimensional freight service throughout North America. Edge recognizes that relationships is one of the most important...

  • Financial Services Representative

    6 months ago

    Winnipeg, Canada Alpha Financial Services. Full time

    Job Summary We are a rapidly growing financial brokerage expanding in Winnipeg, and now expanding in Winnipeg Manitoba and Montreal. We are currently looking to bring on-board Financial Service Representative and Financial Planners to our positive and upbeat work environment. Financial Service Representatives provide clients with advice on financial...

  • Flight Services Representative

    4 weeks ago

    Winnipeg, Canada Penn-co Construction Full time

    Penn-co is founded on the principles of inspiring and empowering communities to build a brighter future. We strive to collaborate with community leaders to achieve their goals, advocate for their needs, and provide them with the tools and resources necessary to drive positive change. Are you looking for an exciting and challenging career path? Are you...

  • Director of Labour and Employee Relations

    6 months ago

    Winnipeg, Canada Bee Clean Building Maintenance Full time

    We are a large facilities management company within Canada. With over 20 offices across Canada, we have been providing expert building maintenance and complete janitorial services for over 50 years to a variety of clients. **Please note this role is hybrid and can be based out of anywhere in Eastern or Central Canada where Bee-Clean has a branch...

  • Payroll Services Representative

    4 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Job SummaryWe are seeking a skilled Payroll Services Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to employees across Manitoba.

  • Service Representative

    5 months ago

    Winnipeg, Canada People Corporation Full time

    Job Description Life Benefits Solutions, a Division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers. We are adding a Service Representative to our growing team of...

  • Route Service Representative

    4 weeks ago

    Winnipeg, Manitoba, Canada Tec Trucking Services Full time

    Job DescriptionWe are seeking a skilled Route Service Representative to join our team at Tec Trucking Services. In this role, you will be responsible for delivering and picking up messages, parcels, and other items by hand.Key Responsibilities:Deliver and pick up items as requiredAccept payment or invoices for items deliveredKeep a record of items received...

  • Account Service Representative

    4 months ago

    Winnipeg, Canada People Corporation Full time

    Job Description Life Benefits Inc, a People Corporation company, is a Group Insurance and Pension Broker servicing Indigenous employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employees. We are in search of an Account Service Representative ...

  • Service Representative

    5 days ago

    Winnipeg, Canada People Corporation Full time

    Job DescriptionLife Benefits Solutions, a Division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers.We are adding a Service Representative to our growing team of enthusiastic...

  • Customer Service Representative

    6 months ago

    Winnipeg, Canada Mercedes-Benz Winnipeg Full time

    The new** Pinnacle Collision Centre** is looking for an experienced **Customer Service Representative**! **Pinnacle Collision**, located at 1360 Kenaston Blvd. next to Mercedes-Benz Winnipeg, is a state-of-the-art collision centre, ready for incredible growth this year! You will join a team of Pinnacle employees that are the best in the city, and led by the...

  • Service Representative Telephony

    6 months ago

    Winnipeg, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 172746 Business Function: Customer Experience Primary City: Winnipeg Other Location(s): Province: Manitoba Employment Type: Full-Time Employment Status: Term (up to 18-month Term) Language Requirement: Bilingual Imperative (BBCC) Employee Class and Level: SL 03 Number of Vacancies: 1 Recruiter’s name: Andrea Cecchini Position Reports...

  • Employee Benefit Sales Producer

    4 months ago

    Winnipeg, Canada Western Coast Insurance Services Full time

    Truthfulness | Fairness | Value | Loyalty As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Customer Service Representative

    2 months ago

    Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...

  • Guest Services Representative

    6 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place in Winnipeg MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...

  • Guest Services Representative

    6 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the Guest...

  • Guest Services Representative

    6 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place in Winnipeg MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...