Current jobs related to Service Delivery Officer Operations Support - Montréal - Business Development Bank of Canada
-
Service Delivery Officer Operations Support
3 months ago
Montréal, Canada Business Development Bank of Canada Full timeNo other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....
-
Delivery Driver
4 months ago
Montréal, Canada KH Parcel Delivery Service Full timeKH service de livraison de colis est une entreprise en pleine croissance à Montreal, Si vous êtes une personne travailleuse et que vous recherchez une excellente rémunération dans un environnement au rythme rapide, vous êtes assuré de trouver votre entreprise ici. Vous devez avoir un rythme rapide et être un apprenant rapide. Incontournables: -...
-
Incident Manager/service Delivery Manager
3 months ago
Montréal, Canada OneSpan Full timeAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
-
Service Delivery Manager
4 months ago
Montréal, Canada New Era Technology Full timeNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members...
-
French Bilingual Operations Officer
3 months ago
Montréal, Canada VFS Services USA Full timeVFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring Submission Officer in our **Visa Application Center in Montreal, QC**. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring...
-
Service Delivery Manager
3 months ago
Montréal, Canada SITA Full time**Overview**: Reporting to the Manager, Service Management, the Service Delivery Manager role is the key interface between SITA FOR AIRCRAFT internal Business contacts and the Technology organization, contributing to the overall delivery of software and services to ensure a world class customer experience. The role will manage and maintain a consistent level...
-
Manager, Service Delivery Manager
5 months ago
Montréal, Canada Avanade Full timeJob Description As a Service Delivery Manager, you are responsible for managing the day-to-day activities of the service delivery team and the overall performance and growth of your assigned portfolio. You will have the opportunity to work with multi-disciplinary global teams (Capabilities/Service offering sales and technology lead) to define and implement...
-
Cad Support Officer
2 days ago
Montréal, QC, Canada CIMIC Group Full timeSedgman Pty Limited is a market leader in the design, construction, and operation of mineral processing plants for the global resources sector. Our specialised technical expertise, proven track record in Engineering, Procurement and Construction (EPC) delivery and our advanced commercial capabilities enable us to provide complete solutions which are valued...
-
Operations Support Analyst
3 months ago
Montréal, Canada CSA Group Full timeEmployment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards,...
-
Service Delivery Manager
3 months ago
Montréal, Canada GardaWorld Full timeAre you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons. As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives...
-
Service Support Officer, Private Banking
4 months ago
Montréal, Canada Scotiabank Full timeRequisition ID: 168411 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. *** The role supports the Montreal Private Banking Team and requires fluency in English and French** **Purpose** The Service Support Officer contributes to the overall success of the Private Banking team by ensuring specific...
-
Food Support Services Officer
4 months ago
Montréal, Canada Welcome Hall Mission Full time**Support**: **Food support services officer**: **Number of positions: 1**: The Food Support Services Officer welcomes Community Support members and ensures that their information is entered for their subscription to the various services offered. Depending on the status, he/she sees to the opening/updating of the clients' profile. He/she refers and/or...
-
Receptionist and Office Support
3 months ago
Montréal, Canada Fednav Limited Full timeFednav, headquartered in Montreal, is the largest international dry bulk shipping group in Canada engaged in worldwide ocean transportation. Fednav has five international offices established on four continents. Founded in 1944, we are a driven, innovative, and respected organization committed to our employees and customers. We are currently seeking a...
-
Service Delivery Driver
4 months ago
Montréal, Canada Servomax Inc. Full time_Les meilleures amitiés commencent avec un bon café - Prenons-en un, ensemble !_ Si le café vous passionne et que vous cherchez à travailler dans un domaine stimulant et dynamique, vous avez peut-être trouvé votre futur emploi. Permettez-nous de nous présenter. Nous sommes Servomax, un fournisseur de services de café au bureau qui a pour objectif de...
-
Graduate Service Operations
3 months ago
Montréal, Canada SITA Switzerland Sarl Full timeOverview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** As part of the Service Operations team at SITA Global Services (SGS), you will play a pivotal role in ensuring the company's competitive strength and business growth by delivering top-tier technical support to SITA's...
-
Service Delivery Lead
3 months ago
Montréal, Canada MSNS HR TECHNOLOGY LLC Full time**Role: Service Delivery Leader** **Duration: Fulltime/ Fixed Contract** **Salary: CAD 120K + Standard Benefits** **Location: Montreal, QC** **Skills Required**: - Overall experience of around 15+ years in managing large teams across borders - Experience working for managing complex IT setup of organization with 10+ branches - Proficiency in French...
-
Food Support Services Officer
3 months ago
Montréal, Canada Welcome Hall Mission Full timeNumber of positions: 1 The Food Support Services Officer welcomes Community Support members and ensures that their information is entered for their subscription to the various services offered. Depending on the status, he/she sees to the opening/updating of the clients' profile. He/she refers and/or registers the users to other relevant services. He also...
-
Delivery Manager
3 months ago
Montréal, Canada Rogers Communications Full timeWe are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of...
-
Delivery Lead
4 months ago
Montréal, Canada OpenBet Full timeCompany Description **OpenBet is sport**. The world's top **sports betting** brands choose OpenBet as their partner for world class content, **leading tech** and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide. OpenBet’s mission is to **power...
-
Delivery Lead
4 months ago
Montréal, Canada OpenBet Full timeCompany Description **OpenBet is sport**. The world's top **sports betting** brands choose OpenBet as their partner for world class content, **leading tech** and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide. OpenBet’s mission is to **power...
Service Delivery Officer Operations Support
4 months ago
No other bank is doing what we do.
At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference
Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.
This position can be located across Canada and is a temporary 9-month contract.
POSITION OVERVIEW
Work collaboratively within a national virtual team environment. Administer a consulting portfolio of assigned projects and support the operational needs of your business partners. Process additional tasks as distributed amongst the team to balance workloads and meet peak demands. Proactively identify risk scenarios within the consulting project portfolio and recommend or initiate actions to stakeholders to ensure a seamless client experience with consulting project delivery. Be flexible to support other team members and adjust to changing priorities and demand requirements.
CHALLENGES TO BE MET- Support national proposal preparation and consulting project set-ups, while ensuring the required DOA and processes are respected.- Support a dedicated team of Business Advisors with daily operational consulting requirements and the administration of their portfolios, including, but not limited to, amendment execution, client billing, subsidy program support, budget adjustments, consultant invoices, project closing, AR management, securing appropriate approvals and project coordination activities.- Ensure compliance to BDC norms by understanding the consulting advisory systems and procedures to guide your stakeholders through their different project management tasks.- Respond to client or network consultant issues of an administrative nature and support Business Advisors to ensure client satisfaction or partner engagement is not adversely impacted.- Proactively identify operational issues causing inefficiencies or communication problems. Work towards continuous improvement, suggest better approaches and affect change.- Maintain accurate and up to date project information in identified systems as it relates to the Advisory Services, Service Delivery Officer role.- Ensure identified service standard objectives are achieved. Keep abreast of changes to processes and procedures for Advisory Services to ensure compliance.
WHAT WE ARE LOOKING FOR- Postsecondary education or relevant experience- Minimum of two years pertinent experience in an operational or administrative role- Attention to detail- Organized and able to adjust priorities as needed- Solid interpersonal skills and collaborative- Customer service oriented- Ability to navigate between procedural requirements and client first thinking- Good analytical and basic financial skills- Ability to work independently and meet deadlines- Quick to adapt to systems and different platforms- Solid knowledge of MS Office (Word, Excel, Outlook)- Bilingualism (English & French) is required
With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.
