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Team Support

4 months ago

Halifax, Canada The Workers’ Compensation Board of Nova Scotia (WCB) Full time

**About the Workers' Compensation Board of Nova Scotia**
The Workers' Compensation Board of Nova Scotia (WCB) is the province's provider of workplace injury insurance. We inform and inspire Nova Scotians in the prevention of workplace injury. But if it occurs, we support those whose lives it touches by championing a timely return to safe and healthy work. We also provide caring, compassionate support in the wake of workplace tragedy. Our employees describe the culture as Collaborative, Evolving, Service-Minded and Team-Focused.

**About the Role**
Reporting to the Manager, Internal Appeals, the Team Support Internal Appeals provides a broad range of administrative and clerical support to ensure the smooth and efficient day-to-day operations.

In this role, you will perform such duties as handling and resolving inquiries about the status of appeals, reproducing clients' files, removing information that is not relevant to the appealable issue, recording and monitoring statistics, and interacting extensively with internal and external customers to resolve inquiries. You will also be providing administrative support activities including, but not limited to distributing mail, drafting mail, drafting routine correspondence, and completing form letters.

You will possess a successful completion of an Office Administration or Business Administration program plus a minimum of one year experience working in customer service environment. You are proficient with office software such as, MS Word, Outlook, Excel, PowerPoint, and various types of office equipment. Experience working in a legal or medical office would be an advantage.

We offer a competitive compensation package including a salary range of $42,367 to $52,958.

**Application Details**

WCB Nova Scotia champions safety and promotes a diverse and respectful workplace. We are a scent and allergen reduced environment.