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Project Lead, Implementation and Change Management

4 months ago

Kingston, Canada Kingston Community Health Centres Full time

Internal/External Posting: 2024-26-KCHC

Posting Date: May 31, 2024

Closing Date: June 16, 2024

**Title **Project Lead, Implementation and Change Management

**Location **Kingston, ON (remote)

**Reports to **Executive Lead, Frontenac, Lennox & Addington Ontario Health Team

**Position Type** Contract, 12 months with potential opportunity for extension, 37.5 hours/week **Start Date** As soon as possible

**Salary **$77,688 - $91,396

**Overview**

Join the Frontenac, Lennox & Addington Ontario Health Team (FLA OHT) as we embark on an exciting journey to transform healthcare in our region. Our partnership team works collaboratively to deliver more efficient, integrated, and equitable health care for each person in our community. Our region spans from Deseronto, Napanee, Kingston, and Gananoque in the South; Denbigh, Sharbot Lake, and Cloyne in the North; and all of the surrounding communities in between. The FLA OHT is actively shaping change and is founded on our collective vision that each person has a People-Centered Health Home that achieves our seven core principles - equity, accessibility, connectivity, collaboration, continuity, holism and accountability. But we can’t do this work independently. Our success is built on the strength of partnerships—with over 70 organizations spanning primary care, home & community care, mental health & addiction services, hospitals, wellness advocates, education, research and more. Together, we're redefining what health care means for our community, and we're inviting passionate individuals to join us in this innovative endeavor. Our organization provides rewarding work that challenges you. You will work amongst a passionate team that contributes to enhancing health care in our communities. In addition to base salary, we offer generous time-based benefits, HOOP Pension Plan, a flexible hybrid work model and an employer that encourages a variety of learning and development opportunities.

**Position Summary**

**Key Responsibilities Detailed Responsibilities Change & Project Management**
- Conducts project management activities, develops plans for project implementation, and identifies and manages risks within a multi-stakeholder environment.
- Develops project management resources and tools to initiate, plan, execute and monitor projects.
- Performs business and partner requirement analysis in support of change management projects and recommend strategies and solutions to achieve objectives.
- Develops and implement experience-based co-design strategies and project plans in alignment with FLA OHT strategic vision.
- Completes strategic planning and coordination of improvement initiatives, including managing all aspects of the planning cycle. This involves data analytics, feasibility evaluations, strategic use of team partnerships, and budget and resource preparation.
- Maintains a thorough understanding of the needs of each team, workflow procedures, policies, and standards.
- Develops processes and tools to support partners’ implementation of change initiatives including process/solution documentation (i.e. workflows, use cases, user guides, policies, transition plans and training materials).

**Communication**
- Communicates insights, findings and trends to leadership and the team to ensure key partners have the most accurate, useful, and timely information.
- Develops and shares change management proposals based on insights and findings.
- Develops and implements project communication plans in collaboration with the FLA OHT team and leadership.
- Develop and deliver clear and continuous communication amongst project stakeholders/partners through memos, briefs, reports, and virtual and in-person engagements.

**Risk & Issues Management**
- Design and establish mechanisms to regularly identify, assess, mitigate, and track risks related to change initiatives in a complex, adaptive system.
- Anticipates and troubleshoots issues, provides ongoing expertise, resolves problems, and improves project effectiveness.
- Applies sound judgement to risk mitigation efforts and escalates issues to FLA OHT leadership and project partners as appropriate.

**Organizational Leadership**
- Project Lead drives change within the portfolio and workstreams by supporting rollout and change in processes to partners and clients. Works with colleagues and project partners to plan, implement and execute changes successfully.
- Provide insight on strategic partnerships and organizational structure to help facilitate the planning and implementation of change
- Measures and evaluates project effectiveness and performance using appropriate project management tools and techniques.
- Supports the FLA OHT evaluation framework; works closely with the evaluation team to prepare an effective evaluation plan for each change initiative.
- Supports critical change by collaborating with the team and partners to effectively socialize and shape implementation plans.
- Establish and maintain effective wo