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Spec., Sales Information

5 months ago

Brampton, Canada Taro Pharmaceuticals INC, Canada Full time

**Title**:Spec., Sales Information**:

- Date: Jan 7, 2023- Location: Taro Pharmaceauticals CAN- Company: Taro Pharmaceuticals INC, Canada**General Summary**:
The Sales Information Specialist is responsible for addressing the daily needs of the sales force and serves as an administrator of the organizations Sales Force Management System (SMS).

In this role the individual is tasked with keeping the retail sales force informed and productive by maintaining accurate and user-friendly SMS and Business Warehouse systems. Further responsibilities include the validation of wholesaler Invoices and bill back documents.

**Principal Duties and Responsibilities**:

- Primary Contact for Sales Rep Inquiries
- Validate and load all monthly wholesaler TSA files into SMS
- Perform all Key Account rate changes/updates in SMS system
- Perform all Banner/Key Account changes and rate updates in SMS
- Assist with design, implementation and testing of SMS modifications with IT consultant and FFS team
- Provide “Help Desk” support to Sales Rep’s on SMS, Cognos Analysis Studio Business Warehouse and Veeva
- Provide all required regulatory reporting (Provincial/CRA, etc.) that requires TSA data or in some cases Ex-Factory data
- Provide monthly back up for retail professional allowance payments made to customers
- Management of customer documentation portals and routing of claims
- Validation of Wholesaler Invoices and Bill Back documents
- Other Projects as assigned

**Knowledge, Skills and Abilities**:

- Customer service centric approach
- Strong analytical and problem-solving abilities
- Strong interpersonal and communication skills
- Can work independently, as well as, in a team environment to achieve goals and targets
- Solid computer skills (MS Office including intermediate Excel), ERP experience an asset (preferably with SAP)

**Background and Experience**:

- College Diploma preferred in accounting or business
- Previous experience in the pharmaceutical industry or customer service

**Working Conditions**:

- Typical office environment.