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Member Service Representative

4 months ago

Stratford, Canada Provincial Credit Union Full time

**Member Service Representative - Summer Student**

**Branch Location**:Stratford, PE**

Join Atlantic Canada's largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada's Top 100 Employers for 2024 This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.

**Who You Are**:
You are excited about the opportunity to engage with our members and deliver a memorable member experience when assisting them with their day-to-day banking needs. You are eager to learn about financial products and services and what makes Credit Unions unique from other financial institutions. You are passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Prince Edward Island.

**What You’ll Do**:

- Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
- Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
- Keep up to date on financial industry trends and participate in seminars, courses, etc.
- Contribute to a team effort by accomplishing organizational and individual goals.
- Perform other responsibilities as assigned.

**What You Have**:
Required Education and Experience
- High School Diploma
- Currently enrolled as a post-secondary student

**Skills and Abilities**
- Experience and eagerness to provide superior customer service.
- Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
- Professional manner and poise, and sensitivity in dealing with confidential information and materials.
- Excellent verbal and written communication skills.
- Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

**What We Offer**:

- Outstanding culture and opportunity to join an engaged and community-focused team.
- Market competitive compensation.
- Training, and career progression opportunities.
- Pay rate for this position: $16.93 -$20.09 per hour.
- This is a summer 4 month term position.

**Interested?**

Do you think you would be a good fit for the role? Tell us why by submitting your resume and cover letter no later than **March 22nd,** 2024**.

This position is based out of our **Stratford** location and is **summer student employment**.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

**Diversity and Inclusion**: