Children & Youth Program Manager

5 months ago

Edmonton, Canada Family Connections Inc. Full time

**In conjunction with organizational leadership, ensure the CARE foundational principles of Relationship based, Family involved, Trauma Informed, Ecologically Oriented, Developmentally Focused and Competency Centered are imbedded throughout our practice.**

**Specific Responsibilities**
- Provide Clinical oversight and manage all Child and Youth program areas.
- Managers will: supervise staff; existing and new person-served files; take intake calls; match and assign new person-served intakes; review time sheets; prepare and or review contact notes, reports and critical incidents; complete filing and ensure the files are up to standards.
- Provide training opportunities for the staff.
- Provide supervision monthly with supervisory staff and any staff members requesting or exhibiting signs for supervision.
- Support, debrief, and assess staff/ program needs. Provide ongoing training and /or arrange training for staff.
- Ensure all cultural areas for programs are meeting standards and meet person-served family/youth needs.
- Assist in case planning, mediation, and problem solving with supervisors and/or staff.
- Attend regional case conference meetings, if required.
- Reporting all CIR’s to the program manager, to the case manager and contract manager.
- Ensure supervisors/staff bouquets and/ or concerns and strengths are dealt with according to the policy and
- Procedure manual.
- Keep up on new research and findings for assigned program area.
- Be involved in outcomes and program evaluation.
- Oversee the program and resource manual for the programs run by the agency.
- Be available for rotation of on-call schedule.
- Attend as a Director for Family Connections Inc. the community/co-agency and or Association meetings.
- Meet for weekly management/supervisor strategy building meetings on a regular basis.
- Train supervisors to stand in when necessary.
- Provide supervision with the supervisors on a monthly basis, as well as, ongoing daily communication.
- Work closely with the supervisory/staff team and attend supervisor/staff meetings.
- Fulfill related duties assigned by the contract directives.

**Direct Service**
- Provide clinical oversight to supervisors and staff.

Assist in case planning, mediation, and problem solving, with supervisors/staff.
- Attend regional case conference meetings, when required.
- Responsible to supervise the program assessment tools and service plans.
- Responsible to supervise the identification, plans and implementation and evaluation of the service needs.
- Create a working environment based upon trust, caring, respect and to encourage the staff to meet all identified tasks.
- Ensure that the program service objectives are met.
- Advocate with the staff/community for formal and informal community support networks.
- Attend all meetings, conferences and crisis as required on the job
- Own transportation is necessary.

**Community**
- Build bridges with community resources encouraging partnership to be involved with service delivery where appropriate.
- Involvement within community actions and delivering agency information presentations.
- Keep abreast with any policy and program requirement changes to our programs made by the AASCF/CAC.

**Personal Qualifications And Skills**
- Strong leadership and supervisory abilities
- Possess management qualities and skills for the Human Service Field
- Strong decision making skills and sound judgement ability
- Superior oral and written communication skills
- Strong organizational skills
- Specialized training in mediation and conflict resolution strategies
- Exemplifies team leadership abilities
- Respectful and non-judgmental with a strong sense of responsibility.
- Ability to work independently and part of a larger team.
- Enthusiastic, persistent, tactful, imaginative, creative and resourceful
- Ability to manage, plan, organize, implement and evaluate service plans

**F. Knowledge**

1. Educational Level - degree in Clinical Social Work and valid licence to practice in the Province of Alberta

2. Special knowledge, education and experience relating directly to management of Human service program delivery

3. Special knowledge and experience in all areas of family and specialty in counselling and family organization/dynamics

4. Five years minimum of front-line/supervisory experience

**Job Types**: Full-time, Permanent

**Salary**: $35.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call

Work Location: In person

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