Business Analyst

6 months ago

Surrey, Canada Westland Insurance Ltd. Full time

We’re searching for a Business Analyst. Are you searching for new possibilities?

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Discover what’s possible, with Westland.

As a Business Analyst, you will be responsible for reviewing and evaluating current business processes relative to Westland’s future goals and objectives. This includes capturing overall business needs through dialog with key business stakeholders and working with the Manager of Project Office to ensure high-level alignment of these requirements with our strategic direction and other active initiatives. In addition, you will clearly articulate and document detailed business requirements that will be used by internal / external technical developers and configurators to implement valuable solutions to the business. You will test the solutions to ensure viability and work iteratively with developers as required.

**Expected Compensation**: The expected hiring range for this role is $85,000 - $100,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Interested in learning more?

**Why you'll love Westland**:

- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to own your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- Total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Commemorative Days to celebrate days important to you
- Amplifying Communities Program to support causes that matter most to our employees

**Why we’ll love You**:

- You have a minimum of 7 years of business analysis experience with a focus on IT projects
- You possess a bachelor’s degree in IT, Business Administration or related field
- You are an expert with Excel, Word, and SQL and are knowledgeable and have working experience with DevOps and Jira
- You have a broad understanding of IT domain experience, strong technical skills, business intelligence, and an ability to fully understand the needs of the user
- You have demonstrated analytical skills including broad knowledge / use of business analysis tools such as business process mapping, use cases and various diagrams
- You have strong oral and written communication skills and are a problem solver
- You are able to quickly absorb and understand new and complex information

**Once here, you'll**:

- Serve as an intermediary between various stakeholders in our technology teams, support teams, and business units in a collaborative way to capture detailed business requirements and identify possible solutions to address the organization’s needs.
- Support and liaise with the training team in identifying system / process changes, keeps them informed as changes and / or new capabilities are introduced to the system; advises how current processes will be modified / affected; aids in the validation of training materials.
- Conduct and document elicitation activities to collect information from various stakeholders in order to draw out the needs of the business; includes workshops, surveys, shadowing and other elicitation techniques.
- Generate high level business requirements documents in order to trace, prioritize / assess and gain sign off; generates detailed system / software requirements documents for use in developing solutions; delivers other quality project artifacts that are in line with the business needs.
- Participate in assessing the performance of pilot releases; provides potential solution, identifies limitations, and makes recommendations for improvements.

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

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