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Office Coordinator

4 months ago

Comox, Canada Comox Avenue Dental Centre Full time

**Location**: Comox
**Position Type**: Full-Time

**About Us**: Join our thriving, family-owned dental practice where we pride ourselves on delivering exceptional care to our patients. Our team is dedicated to creating a positive and welcoming environment for both patients and staff. We are excited to welcome a passionate and experienced Dental Office / Treatment Coordinator to our close-knit team to help manage the daily operations of our practice.

**Role**: Treatment / Office Coordinator
**Schedule**: Full time (Mon-Fri)

**Why You'll Love Working With Us**:

- **Community Focused**: As a local family-owned practice, we prioritize building lasting relationships with our patients and the community.
- **Supportive Environment**: Enjoy a friendly and collaborative work atmosphere where your contributions are valued and recognized.
- **Professional Growth**: Take advantage of opportunities for professional development and continuous learning.
- **Work-Life Balance**: Benefit from a full-time schedule that allows for work-life balance and personal time.

**Responsibilities**:

- Oversee and manage the daily operations of the dental office.
- Handle patient inquiries and provide exceptional customer service.
- Manage patient records with precision and accuracy.
- Educate patients on their treatment options and the associated benefits.
- Present and explain treatment plans to patients, including estimated costs and payment options.
- Follow up with patients on their treatment plans and ensure they are scheduled for their next appointments.
- Pull and print month-end reports: AR, Insurance Aging, Month Register for all providers (individual and all together).
- Onboard and train new hires, fostering a team-oriented culture.
- Provide weekly updates to the team on progress and office goals.
- Supervise front desk staff, including scheduling and performance management.
- Implement office policies and procedures to enhance efficiency and patient satisfaction.
- Collaborate with dental staff to ensure a seamless and positive patient experience.

**Qualifications**:

- Experience as a Dental Office / Treatment Coordinator or similar role.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency with dental software and MS Office Suite.
- Knowledge of dental terminology, billing procedures, accounts receivable (AR) management, and pre-authorization processes.
- Ability to manage and lead a team effectively.
- High level of professionalism and attention to detail.

**Perks and Benefits**:

- **Competitive Salary**: We offer a competitive salary that reflects your skills and experience.
- **Health and Dental Benefits**: Comprehensive health and dental benefits to keep you and your family healthy.
- **Convenient Location**: Enjoy on-site parking and a convenient location in beautiful Comox.
- **Professional Development**: Opportunities for growth and advancement within our practice.
- **Welcoming Team**: Join a friendly, supportive team that values your contributions and fosters a positive work environment.

**Application Deadline**: June 24, 2024

We look forward to welcoming a new member to our dental family and working together to provide exceptional care to our community

Part-time hours: 32-40 per week

Pay: $32.00-$39.00 per hour

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 2024-06-24