Dispatcher/customer Service

6 months ago


Brampton, Canada Baseline Trucking Full time

We at Baseline Trucking are offering a job opportunity for professionals with a background in managing Flatbeds/Step decks.

**Requirements**:
**Dealbreakers**:

- **Minimum 1 years of recent experience in the trucking industry as a dispatcher.**:

- **Experience with Flatbeds/Step decks.**

Additional skills that will be considered:

- Book of business for open deck freight;
- Negotiation and logistics planning skills;
- Good knowledge and practical daily utilization of HOS;
**Daily duties**:

- Lead the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates;
- Conduct load picks up, transit, and delivery by following DOT and company high safety standards;
- Update and input equipment and load-related information in dispatch software, google drive, and loading board;
- Oversee and control cargo loading and securement;
- Build and maintain relationships with freight brokers and customers;
- Take on the responsibility of booking the most efficient loads to remain cost/profit effective as a company;
- Follow company policies and procedures;
- Resolve freight-related problems both internal and external with brokers/shippers to increase customer satisfaction;
- Communicate with coworkers, to schedule a truck at the location in case of a breakdown;

**Salary**: $18.00-$28.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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