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Moving Support Rep

4 months ago

Brantford, Canada Enbridge Full time

Posting End Date:
February 17, 2023

Employee Type:
Regular-Full time

Union/Non:
This is a unionized position

Bargaining Unit/Local: Unifor Local 8833 Brantford Call Centre Office

Primary Location: Brantford, ON.

Rate Classification / Pay Range: Grade 3, Step 1 - Step 5, $30.96 - $34.84 per hour

Number of Available Positions: One (1) Regular Full-Time Position

At Enbridge, we know that moving between homes is not always easy. That’s why we’re here to support you. Our Moving Representatives find happiness in making this a smooth and pain free process.

Be a part of our hardworking team whose goal is to provide outstanding customer service to our customers throughout the province of Ontario. Proudly represent Enbridge at every touchpoint as we guide and assist our residential, commercial, and industrial customers through the moving process.

If you are an effective communicator, easily adaptable, work well with others and act with respect and integrity, this is the position for you

What you will do (Responsibilities):
- Provide excellent customer service- Adhere to our strong set of company values and do our best to ensure the safety of our customers and employees- Open, close, and transfer natural gas accounts for our customers- Update customer and account information accurately and efficiently- Educate customers on the benefits of electronic billing and our myaccount self-serve options- Promote corporate programs and initiatives- Follow company and business unit processes, policies, and procedures

Who you are (Qualifications):
- Minimum high school education with 4 years of customer service experience- Excellent verbal and written skills- Strong computer skills required with proficiency using Microsoft’s Office Suite of products (Outlook, Word, Excel)- Accurate keyboard/data entry skills with a minimum of 40 wpm- Ability to work in a fast-paced team environment under direct and indirect supervision- Strong work ethic and positive team attitude

The following would be an asset:
- Previous experience in a call center environment- University degree/Post-secondary education equivalent

NOTE: As this position is within the Local Bargaining Unit identified above, please note that members will be given first consideration.

Diversity and inclusion are important to us. Enbridge is an

Equal Opportunity and Affirmative Action Employer
- We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting


Information For Applicants:

- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.