IT Business Analyst

6 days ago

St Albert, Canada City of St. Albert Full time

**Cultivate your Career**

As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 72,000 residents with high-quality programs and services and we are proud to contribute to making St. Albert one of the best places to live in Canada.

**The Opportunity**

The City of St. Albert is recruiting an individual to join our Information Technology department as an IT Business Analyst.

Reporting to the Manager, IT Projects and Business Relationship Management, you will lead business analysis activities for projects and strategic initiatives by facilitating engagement with cross functional teams of internal and external stakeholders. You will also collaborate with staff at a variety of levels across the organization to understand business processes, functions, and capabilities and to identify solutions and develop proposals that address business requirements.

Your key responsibilities as an IT Business Analyst will be to evaluate business processes, anticipate requirements, uncover areas for improvement, and recommend solutions that align with business requirements. You will effectively communicate insights and plans to cross-functional team members and management.

Key responsibilities of this position will include but are not limited to:
Implementing the Next Generation 9-1-1 project, you will work alongside the project team to assist in the implementation of this system. This will include documenting business processes, analyzing business process gaps, reengineering process and other tasks that may arise relating to similar projects within the Emergency Services portfolio.

The key skills you bring will include:

- Excellent communication and customer service skills and a strong attention to detail.
- Experience facilitating, gathering, and documenting requirements, use cases, process models in multiple settings of significant complexity.
- Self-management of emergent tasks and project priorities to ensure timelines are met and our partner departments are satisfied.
- Organizational skills with the ability to multi-task, manage time effectively, and handle tight deadlines.
- The ability to work well on your own, within our IT team, and as a group with our partner departments across the organization.
- Excellent verbal and written communication skills including the ability to effectively consult with clients on a diverse range of business activities.
- Experience working in a team-oriented, collaborative environment.

**Qualifications**
- Bachelor’s degree in the field of Computer Science, Engineering, Sciences, Mathematics, Information Technology, Finance, Business, or related discipline.
- Minimum of three to five years direct work experience in a business analyst capacity with an emphasis on supporting IT and/or technology related projects ideally in a Municipal Government.
- A combination of college diploma and experience will be considered.
- Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP), and/or PMI Professional in Business Analysis certification(s) would be an asset.

**Hours of Work**

We offer a compressed schedule of 72 hours bi-weekly (Monday - Friday, 8:00 - 5:00 with a regular day off [RDO]).

**Compensation**

$81,116 - $99,835 per annum. In addition, the City of St. Albert offers a comprehensive benefit package for the term opportunity.

**Application Information**
- Equivalent combinations of experience and education may be considered.
- This competition may be used to fill future vacancies, at the same or lower classification level.
- Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.

**Closing Statement

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