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Service Navigation Coordinator

3 months ago

Thunder Bay, Canada Spinal Cord Injury Ontario Full time

**Service Navigation Coordinator - Thunder Bay, ONT (Full-Time, 35hr/w)**

**The Organization**

Spinal Cord Injury Ontario is an expert in the field of spinal cord injury (SCI) community services. Founded in 1945, SCI Ontario’s mission is to “provide peer experiences, education, advocacy, and ongoing services for those impacted by spinal cord injuries.”. Our Vision: Individuals impacted by spinal cord injuries thriving.

**Job Summary**

As part of a dynamic provincial organization, the **Service Navigation Coordinator** provides practical help and resources. They connect people living with spinal cord injuries to regional programs and services that are right for them. The position focuses on client centred goals and solutions to help navigate system barriers that are preventing persons with spinal cord injuries from living as independently as possible.

This **Service Navigation Coordinator** position requires an innovative and resourceful individual to assist with serving clients **in the Thunder Bay Region**. This full-time position (35 hours/week) is based out of a home office, with ability to travel within the region.
- **Reporting to the Manager, Service Co-ordination & Intake, you will**:_
- Work with individuals with a spinal cord injury and their families in acute care, rehabilitation and in the community.
- Act as a resource, navigator, advisor and facilitator, supporting and advocating for clients, their family and the community.
- Work with clients on goal setting and attainment in the areas of equipment, housing, transportation, health and wellness, recreation, personal support services, and funding.
- Provide information and education on a wide variety of topics related to spinal cord injury.
- **Qualifications**:_
- Post secondary education in rehabilitation science, social work, social sciences or equivalent education and experience.
- Minimum three years’ experience in a rehabilitation setting within community services as well as other social and health related disciplines or similar related experience.
- Holistic/generalist knowledge of mobility disabilities and their functional and emotional implications.
- Proven assessment skills, conflict resolution and mediation experience.
- Excellent verbal and written communication skills.
- Solid planning and time management skills.
- Comprehensive knowledge of community service and support network.
- Experience with case management databases; knowledge of interRAI Community Health Assessment, an asset.
- Demonstrated computer proficiency working in an MS Office environment.
- Ability to travel within the region including community hospitals, client home visits, community partners etc, with occasional provincial travel.

Given the essence of Spinal Cord Injury Ontario, lived spinal cord injury experience will always be considered an important criterion among the criteria that are part of any given search. Spinal Cord Injury Ontario is an equal opportunity employer dedicated to achieving accessibility in employment for persons with disabilities, while ensuring inclusive, barrier-free selection processes and work environments.

Reasonable and appropriate accommodation will be provided during the recruitment process upon request and addressed confidentially. We thank all applicants; however, only those under consideration will be contacted. Proof of full COVID-19 vaccination status is required as a pre-condition of employment. Upon request, this position will require a Police Record Check and credentials verification.

**Job Types**: Full-time, Permanent

Pay: $31.80-$34.60 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home

Schedule:

- Day shift

Application question(s):

- Are you aware this position requires traveling as needed?
- Are you able to travel within the Thunder Bay Region?

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Community & Social Services Occupations: 3 years (preferred)
- rehabilitation setting: 3 years (preferred)
- working with individual with disability: 3 years (preferred)

Work Location: On the road

Application deadline: 2024-05-31
Expected start date: 2024-06-03