Sales Admin and Receptionist

6 months ago


Surrey, Canada FASTSIGNS #530201 Full time

**Benefits**:

- Bonus based on performance
- Dental insurance
- Vision insurance

Our ideal Sales Administrator/Receptionist is an outgoing, responsive, eager to learn, focused, and motivated individual with excellent listening skills can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best We don’t consider this position as an entry-level we consider the position a steppingstone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply.

**RESPONSIBILITIES**
- Answers the phone and directs callers to the appropriate individual
- Prepares estimates and establishes/maintains estimate follow-up procedures
- Communicates with customers on order status and changes in the production schedule
- Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
- Maintains an attractive retail environment (clean, organized, and functional)
- Helps as needed with reports, close-out, invoices, and required paperwork
- Identifies and resolves customer satisfaction issues
- Performs other duties as needed, such as entering orders, consulting with customers, assist production etc.

**QUALIFICATIONS**
- College diploma or equivalent level of education required
- At least three years in retail or inside sales with excellent customer service experience
- Experience resolving customer satisfaction issues
- Experience working under pressure with multiple tasks/projects
- Proficient computer and internet skills, including Microsoft Office suite
- Strong verbal and written communication skills
- Excellent math skills
- Strong organizational and time management skills

**COMPENSATION AND BENEFITS**
- Salary Commensurate with experience. Range from $42,000 to $46,000 per year
- Bonus and Commission: Up to 15% of the annual salary
- Extended Health and Dental benefits



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