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Vice-president, E-commerce and Digital Experience

4 months ago


Vancouver, Canada MEC Mountain Equipment Company Full time

**MEC - Mountain Equipment Company**

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose
Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us

**THE ROLE**

MEC is looking for a Vice-President, e-Commerce and Digital Experience to lead and create an aspirational online shopping experience for our members. You are the architect of MEC’s digital strategy and lead the e-commerce organization to deliver a profitable, omni challenge experience that reflects a modern, innovative view of how we will differentiate ourselves in a crowded marketplace. This role is responsible to drive our on-line business with a clear on-line product digital merchandising strategy, a plan around growth through marketing acquisition, traffic, SEO etc. We are looking for a leader who has a strong business acumen, uses data to inform strategy and has the technical understanding of where to focus our full stack design and development team to best optimize site experience.

**Location: This is a hybrid role and will be based in Vancouver from our Home Office location - **887 Great Northern Way, Vancouver, BC V5T 4T5**

**KEY RESPONSIBILITIES**
- Own channel sales and profitability forecasting anchored in key KPI’s, member buying behaviour, industry trends and merchandising strategy
- Accountable for the ecommerce P&L and a tight coordination with finance
- Lead the strategic roadmap for our web merchandising strategy and digital experiences informed by our marketing and merchandising goals.
- Collaborate with the Merchandising and Marketing teams to effectively present seasonal collections, generate brand excitement, and build demand for MEC’s private label products
- Lead a high-performing digital/ecommerce team that forges strong cross-functional relationships
- Prepare annual budgets, provide ongoing results analysis and forecasting, and drive prioritization of investments through quantitative business justification

**THE QUALIFICATIONS**
- Ideally previous experience an a Vice-President, e-Commerce and Digital Experience or similar Senior-level experience in a medium to large fast-growing ecommerce and digital marketing organization
- Proven track record in building or optimizing digital organizations
- Strong proficiency in online merchandising, user experience design, and usability best practices
- Analytically driven approach to management and decision-making, with strong proficiency in web analytics, performance digital marketing, customer segmentation and analytics, and testing/optimization techniques
- Previous experience operating in a multi-channel environment (wholesale, brick-and-mortar retail, direct mail, online) a big plus
- Track record of innovative strategic thinking combined with pragmatic, roll-up-the-sleeves execution, and results delivery
- Ability to work across functions and within an executive team to catalyze change in a positive, collaborative, and transparent way
- Demonstrated leadership in recruiting, retaining, and managing a high-performing team
- Excellent written and verbal communication skills, with the ability to communicate complex concepts and analyses up and down the organization to influence others
- A deep understanding and commitment for the industry in which we operate

**THE PERKS**
- Work-life flexibility
- Hybrid work environment
- Variable annual incentive plan
- Generous annual vacation allotment
- Paid Care time (Wellness/sick)
- Maternity and Parental leave top-up
- Staff Discount and ProDeals (amazing deals straight from vendors).
- Top-notch benefits plan
- Retirement Plan, matched contributions at 6%
- Paid days to pursue outdoor activities and/or volunteer in your community
- Free staff gear rental program
- Access to a learning platform and educational assistance support
- Career development opportunities
- Field experience days, team away days and much, much more
- At the Vancouver Home Office, you’ll also love:

- Show up as you are—Athleisure wear
- An open layout, well stocked kitchens filled with premium coffees and teas (and ALL the milks)
- Onsite fitness equipment, change rooms with showers and bike storage

**Are you up for your next adventure? We’d love to hear from you**

**Inclusivity at MEC**

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our div