Manager - PPC, Disclosure Program and Decision

4 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Community Services

**Location**:HALIFAX

**Type of Employment**:Term

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:29-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFWB), Employment Support (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff to achieve desired and shared outcomes for all.

**About Our Opportunity**:
At DCS, we’re hiring a collaborative Manager for our Service Delivery Division. We are seeking a leader who is passionate to lead a diverse team of professionals in the delivery of social service programs.

The Manager is accountable for the effective operational, management, planning and delivery of the Protection for Persons in Care program, the Disclosure Program and the Decision Review team. These programs provide support to Nova Scotians using modern service models and ensure exceptional and cost-effective client service. In this role, you will report to the Director of the Consolidated Client Service Unit (CCSU) and are responsible for managing a defined portfolio in CCSU.

As Manager, you will have a significant impact on supporting our vulnerable Nova Scotians. Through your leadership, you aspire to shape the future of the population served through our many programs.

**Primary Accountabilities**:
As the Manager, you will ensure quality client service delivery to a broad range of clients. You will ensure services are delivered in a manner that promotes self-reliance and builds independence, and in a manner that is effective, efficient, integrated, and sustainable. Through your inspirational leadership abilities, and collaborative working style, you will ensure that the risks to vulnerable Nova Scotians are minimized while managing modern and innovative service offerings.

**Qualifications and Experience**:
As this Manager directly supervises a team of Social Workers who complete investigations under the Protection for Persons in Care Act, along with managing the Disclosure Program and the Decision Review team, you must have completed a Bachelor’s and/or Master of Social Work degree and must be registered (or be eligible for registration) with the Nova Scotia College of Social Workers (NSCSW). In addition, you must have several years of successful leadership and experience at a supervisory/managerial level in the delivery of social service programs.

Essential to your success in this role is your incredible people leadership skills. You create environments where teams are supported, inspired, and engaged across multiple locations and remotely. You have an ability to quickly understand a wide range of information from all program areas such as Employment Support and Income Assistance, Child and Family Wellbeing and Disability Support Programs. You will inform, coach, and provide recommendations and advice to your team in these various program areas. Your ability to lead teams and enlist the enthusiastic involvement of your staff in problem-solving and the delivery of quality services to clients is essential to your success in this position. Your creativity and sound judgement are critical to effectively respond to complex, sensitive issues. Excellent verbal and written communication skills are required as you will be in continual contact with various departments, community service delivery agencies and related organizations.

You are committed to diversity and anti-racism in the workplace and place a high value on ensuring that the people you lead come to work in an environment that is inclusive, equitable and allows them to bring their best selves to work every day. You ensure this same lens is applied in your management strategies, policies, standards, program design, and initiatives.

**LEADS**:
LEADS Domains include Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Benefits**:
The Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

**Working Conditions**:
This role is based in a comfortable office environment located in HRM and you may be required to drive to visit offices and service providers across the prov

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