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Manager, Planning

4 months ago


Toronto, Canada Indigo Books & Music Full time

Company Description
**_

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
WHAT YOU’LL DO:
As the Manager, Planning and Inventory, you will be responsible for driving financial performance and inventory productivity, with the goal of meeting/exceeding sales, margin and inventory turn targets. Partnering with Category Manager the incumbent will develop Category Strategy, create Merchandise Financial Plans, support assortment plans, reforecast OTB, collaborate on managing in-season business and drive permanent markdown management.
- Partner with Category Manager to develop and execute category strategies based on customer feedback/preferences to achieve financial goals and business objectives
- Partner with Category Manager in development of conceptual assortment plans and reconcile assortment plans against financial goals
- Provide in-depth analysis of product performance and make recommendations to maximize business opportunities
- Focus on the analytics, financial and inventory performance
- Manage and maintain OTB
- Manage allocations and inputs into the forecasting and replenishment systems working with cross functional partners to validate forecast
- Partner with Category Manager to manage open-to-buy/business performance in-season to maximize sales opportunities
- Support the Category Manager to collaborate with Store Design and Visual Merchandising on space planning
- Develop merchandise financial/store plans and open-to-buy
- Manage overall markdown process to ensure smooth launch/exit of inventory
- Develop and execute financial/assortment analytics and reporting
- Understand the impact to Indigo of changing external environmental factors
- Develop replenishment budget
- Work with Category Manager to develop allocation strategy by:

- determining allocation and in-season readiness to monitor/manage allocation/replenishment performance
- re-forecasting replenishment budget to inform Open-to-Buy
- management of product flow from DC to stores, in-season
- Communicate with and support stores and DCs
- Accountable for managing Replenishment
- Support the creation of the Store/location plans during MFP process
- Ensure the completion of team deliverables and set/adhere to team budgets, as applicable
- Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
- Proactively identify and anticipate customer expectations and needs
- Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
- Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them
- Build strong teams by attracting and developing the best talent
- Bring out the best in others, empower and constructively stretch talent
- Give authentic feedback on performance and potential
- Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
- Collaborate with others to drive flexible and iterative solutions, quickly and easily
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage other functions to get input
- Encourage others to freely share their point of view and be open to feedback
- Accountable for the overall engagement, productivity, turnover and bench strength of the team
- Model Indigo’s beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion and influence change through your team and/or the organization

**Qualifications**:
WHO YOU ARE:

- 5+ years Retail experience or equivalent business-related experience
- 2+ years of experience as Manager of a team
- Bachelor’s degree in Business, Economics