F&i Manager

3 weeks ago

Dartmouth, Canada Steele Auto Group Full time

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

Are you ready to redefine what it means to be a Finance and Insurance Manager?** Steele Auto Group** is excited to be hiring for a **newly developed role** designed to go beyond traditional Finance & Insurance responsibilities, driving innovation and growth. Reporting to the Group Prime Finance Manager, this **hybrid role** will see you working across extended service plans, remote customer support, and group-wide strategic initiatives, leveraging cutting-edge resources to deliver exceptional results.

**Compensation and Career Security**:

- **Placement agreement**: Provides a secure transition to another position within the company if the role is restructured.
- **Hybrid work environment**: Supports flexibility and collaboration, specific to the Atlantic Canada regions.
- **Unique growth opportunities**: Steele Auto Group’s expanding portfolio offers pathways to advance into exciting new roles.
- **Access to advanced resources and technology**: Tools and systems designed to empower your success.
- **Forward-thinking team**: Be part of shaping the future of automotive finance and insurance.

**Key Responsibilities**:
**Extended Service Plans and Aftersales Warranty Sales**
- Utilize dealership databases to identify and engage existing customers for extended service plans.
- Proactively connect with service clients using provided scripts and strategies to generate leads.
- Educate clients on the benefits of warranties and service plans, driving aftersales revenue.

**Delivery and Customer Follow-Up Support**
- Conduct timely follow-ups with clients who did not initially purchase insurance, assisting with questions and confirming PAC (Product and Customer Assistance) was offered.
- Provide remote delivery support to smaller dealerships using virtual technology platforms for a seamless customer experience.

**Special Projects and Powersports**
- Serve as a Steele Wheels FSM, managing specialized powersports pre-approvals and final delivery.
- Explore remote sales opportunities, focusing on warranty sales with potential upselling to new vehicle sales.

**Temporary In-House Support**
- Step in as an interim FSM for Steele HRM dealers, providing short-term coverage during absences or peak demand periods.
- Adapt to work across various departments to address immediate store needs.

**What We’re Looking For**:

- Proven experience in F&I management or similar roles within the automotive industry.
- Expertise in warranty sales, extended service plans, and customer engagement strategies.
- A tech-savvy individual ready to leverage virtual platforms to enhance customer service.
- Strong communication skills and a proactive approach to building relationships and driving sales.
- Flexibility to adapt to different roles and environments within the group.

**Why Join Steele Auto Group?**
- **Competitive Compensation**: Enjoy a comprehensive compensation package with an annual wage review to ensure you’re always rewarded for your hard work.
- **Flexible Health & Dental Plans**: Choose from 6 cost-shared options designed to meet your unique needs.
- **Enhanced Benefits**: Access Telehealth, Mental Health Support, and Employee & Family Assistance Program (EFAP) for your well-being.
- **Retirement Savings Plan**: Secure your future with employer matching contributions—up to 4% after 5 years, increasing to 5%.
- **Career Growth & Development**: Unlock opportunities for career advancement and professional development within a supportive team and thriving organization.
- **Exclusive Employee Discounts**: Save on vehicle purchases, parts, and services across all our locations.
- **A Safe & Inclusive Environment**: Work in a dynamic, inclusive culture where safety, respect, and collaboration are at the core of everything we do.

Ready to make your mark in the Auto Industry? Submit your resume and a cover letter highlighting your experience and why you’re the perfect fit for this role

**We can't wait to meet you

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