Host, Vip Experiences
3 months ago
**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.
We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.
- Act as point of contact for assigned guests leading up to their visit as well as day of. Responsible for providing outstanding concierge level of service by anticipating needs, taking initiative and going above and beyond to assist with all requests.
- Extensive knowledge of venue, event night details and nearby surroundings to make the most suitable recommendations
- Work closely with the entire VIP Team to facilitate any last-minute concierge duties as they arise - meet and greets, securing and delivering amenities.
- Assist with executing event day operations within MLSE premium spaces - guestlist and registration, VIP experiences, handling vendors and talent.
- Ensure professional communication between all internal stakeholders from Legal, Sales, Security, F&B, PR, Marketing, and the Executive team to ensure service excellence company-wide.
- Flexibility to perform other job-related duties
**Qualifications**:
- 1-2 years in VIP host role and or hospitality/concierge service experience.
- Ability to think independently in making real-time decisions.
- Ability to effectively manage time and perform multiple tasks simultaneously.
- Must be proficient with SevenRooms, Salesforce, and various event check-in apps.
- Excellent interpersonal, communication, problem-solving, and analytical skills required.
- Must have a systematic and process-oriented attitude to ensure seamless end-to-end guest experiences.
- Demonstrated dedication to valuing diversity and contributing to an inclusive working and learning environment.
- Strong work ethic with a drive for self-development, collaboration and take-action mentality.
- Knowledge of Sports & Entertainment and Hospitality industry experiences an asset.
- Must be available to work evenings, weekends, and holidays as required.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._
At MLSE, we are committed to building an equitable, diverse and inclusive organization.
-
Vip Host
4 weeks ago
Toronto, Canada FanDuel Full time**ABOUT FANDUEL** FanDuel Group ("FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit...
-
Vip Host
6 months ago
Toronto, Canada FanDuel Full time**ABOUT FANDUEL GROUP** FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit...
-
Igaming Vip Executive Host
6 months ago
Toronto, Canada Pala Interactive Full time**Our company is growing and expanding, we are in need of 1 more additional VIP Host!** Communicating with active, potential and inactive VIPs, the VIP Host will encourage increased play through strategic VIP planning. This will be accomplished through a range of CRM and one-to-one marketing initiatives, ensuring that we are maximizing yield, minimizing...
-
I-gaming Vip Host
3 months ago
Toronto, Canada Pala Interactive Full time**Pala Interactive** is a full-service, real-money and social gaming technology provider and operator. Pala offer a full spectrum of games across all distribution channels (web, download, tablet & smartphone) which include casino, poker and bingo for real money and social gaming. Communicating with active, potential and inactive VIPs, the **VIP Host** will...
-
VIP Concierge Host
6 months ago
Toronto, Canada Live Nation Canada, Inc. Full timeJob Summary: VIP CONCIERGE HOST Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! You will have the opportunity to be apart of team for Live...
-
VIP Customer Experience Manager
4 weeks ago
Toronto, Ontario, Canada FanDuel Full timeAbout FanDuelFanDuel Group is a leading sports-tech entertainment company that has revolutionized the way consumers engage with their favorite sports, teams, and leagues. As the premier gaming destination in the United States, FanDuel consists of a diverse portfolio of brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and...
-
Vip Account Manager
3 months ago
Toronto, Canada Hard Rock Digital Full time**What are we building?** Hard Rock Games is a team focused on becoming the best omni channel, free-to-play gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of gamers. We care about each customer's interaction, experience, behavior, and insight and...
-
Toronto Venue Concierge Host
4 weeks ago
Toronto, Ontario, Canada Live Nation Canada, Inc. Full timeLive Nation Canada, Inc. is seeking a highly motivated and charismatic VIP Concierge Host to join our team at History, a state-of-the-art venue in Toronto.About the RoleThis is an exciting opportunity for a sales-driven individual with exceptional customer service skills to create unforgettable experiences for our guests. As a VIP Concierge Host, you will be...
-
Senior VIP Account Manager
4 weeks ago
Toronto, Ontario, Canada theScore Full timeAbout the RoleAs a Senior VIP Account Manager, you will work collaboratively with the Regional Manager of Player Development in identifying high-value segment players and establishing personalized relationships.We are seeking an experienced professional to join our team as a Senior VIP Account Manager. This is a unique opportunity to work with our most...
-
Vip Hospitality Experience and Commercialization
2 months ago
Toronto, Canada MLSE Full time**Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...
-
Toronto Venue Host Lead
3 weeks ago
Toronto, Ontario, Canada Live Nation Canada, Inc. Full timeVIP Concierge ExperienceAt Live Nation Canada, Inc., we're looking for a skilled Toronto Venue Host Lead to join our team at History, a state-of-the-art venue in Toronto. As a key member of our hospitality team, you'll be responsible for creating a warm and inviting environment for all guests.About the Role:Create a personalized experience for VIP guests,...
-
VIP Event Ambassador
3 weeks ago
Toronto, Ontario, Canada Live Nation Canada, Inc. Full timeAbout the Role:We are seeking a highly motivated and experienced VIP Concierge Host to join our team at Live Nation Canada, Inc.Job Summary:The successful candidate will be responsible for creating a warm and inviting environment for all guests, understanding their needs, and recommending various spaces throughout the venue to enhance their experience.Key...
-
Supervisor, Vip Front of House
6 months ago
Toronto, Canada Cineplex Full timeWork location: SC Yonge & Eglinton & VIP City: Toronto What you will do: Front of House (FOH) VIP Supervisor - Cineplex Yonge-Eglinton & VIP Reporting to the Front of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP...
-
Host/hostess
4 months ago
Toronto, Canada La Palma Full timeWe are a busy and beautiful Trinity Bellwoods neighbourhood restaurant with a Venice Beach-inspired Cal/Ital menu, two patios, a private dining room, and an upstairs event space. We offer a stable environment with upward growth potential, actual life/work balance, and learning opportunities. We’re here to give you the skills you need to move to the next...
-
Host
6 months ago
Toronto, Canada Ultra Supper Club Full time**About ULTRA Restaurant & Supperclub** Ultra invites guests to indulge in a feast for the senses — from exceptional Pan-Asian cuisine and exquisite cocktails to elevated entertainment and Alexander McQueen-inspired decor. Ultra, located at Yonge & St. Clair is the ultimate sensory destination. Centered around an innovative Pan-Asian menu, developed by...
-
Casino Host-GCT
5 months ago
Toronto, Canada Great Canadian Entertainment Full timePosition Summary: Under the general direction of the Regional Manager, Marketing, The primary responsibility of the Casino Floor Service Host is to provide enhanced customer service to current and new Premium Mass casino players through various responsibilities on the casino floor, for networking with our VIP guests in conjunction with our Operations...
-
Vip Account Manager
6 months ago
Toronto, Canada FanDuel Full time**ABOUT FANDUEL** FanDuel Group ("FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit...
-
Vip Kitchen Staff
7 months ago
Toronto, Canada Cineplex Full timeWork location: SC Yonge & Eglinton & VIP City: Toronto What you will do: As a VIP Kitchen Staff Member you support the Back-of-House Manager in leading the food service experience in your location. Our Kitchen Staff Members are passionate about food and hospitality, and look to bring their experience towards providing an intimate and sophisticated night...
-
Vip Account Manager, Casino
7 months ago
Toronto, Canada BetMGM LLC Full time**VIP Account Manager, Casino** - Toronto, Canada_ **About Us** We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata...
-
Manager, Vip Back of House
7 months ago
Toronto, Canada Cineplex Full timeWork location: CPX Yonge & Dundas - VIP City: Toronto What you will do: Primary responsibilities: Works closely with the entire team; delegates tasks that build new skills but shares accountability for ongoing follow ups; is present during busiest periods Takes an active hands-on role in the day to day operations Communicates relevant information to the...