Operations Coordinator

3 weeks ago

Whistler, Canada Whistler Platinum Full time

About Whistler Platinum

Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management, and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making homeownership easy, and our guests’ vacations memorable.

Join our Team

The _**Operations Coordinator (Maintenance)**_ ensures the smooth running of our Maintenance department as well as scheduling external contractors. Communications, scheduling, problem-solving, and general administration are the key responsibilities in this role.

What will I be doing?
- Assist the Maintenance Managers in the day-to-day coordination of the team
- Review outstanding work orders
- Promptly report and communicate incident reports, damage or any issues of concern
- Maintain up-to-date property records
- Oversee and maintain maintenance item inventory
- Placing orders for all parts
- Execute seasonal projects
- Coordinate the preventive maintenance program
- Schedule routine company vehicle fleet maintenance
- Schedule maintenance work orders, contractor services and any other departmental needs.
- Review and process all maintenance invoices.
- Become an expert on specifics of our vacation homes, providing advice and direction to members of the team regarding troubleshooting of home specific issues
- Primarily an office-based role, this position will also carry out occasional home inspections in the field to maintain your up-to-date knowledge base
- Respond to incoming internal requests efficiently, provide follow up details to other departments
- To be successful in this position, you will participate in operations training to build your expertise in our portfolio of luxury accommodations. i.e. Maintenance Inspector training.
- Other duties as required - we are a flexible team who work together to support one another - no two days will be the same
- Previous experience in a maintenance or construction office environment is an asset, specifically with planning, scheduling and coordinating
- A strong communicator, able to give directions and relay details over the phone or on video calls
- High-level administration skills - tracking, organizing, reporting, including Excel
- Thrive in a fast-paced environment, working collaboratively with others to ensure a smooth and efficient operation
- Ability to foster strong working relationships with all internal and external colleagues
- Outgoing and friendly, with a positive and solution-focused outlook

Why work for Whistler Platinum?
- Comprehensive compensation package including competitive wage, medical/dental benefits
- Seasonal Staff Housing available
- Ski/Snowboard pass or recreational pass
- Fun and supportive work atmosphere, staff socials and outings
- Flexible schedule to enjoy the Whistler Lifestyle
- Discounts to experience Whistler activities

Visa Requirements:
You must be legally eligible to work in Canada. We are unable to assist you in obtaining Canadian work authorization.

**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Overtime
- Weekends as needed

Work Location: In person

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