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Patient Coordinator
4 months ago
Are you interested in a field of surgery dedicated to making people feel happy about themselves?
Are you a hardworking, passionate patient coordinator looking for a new challenge?
Does participating in a strong academic center of excellence excite you?
In addition to the above, we also work along side an amazing surgical department
Element’s surgical department is state-of-the-art. Accredited by the College of Physicians & Surgeons of Ontario. The clinic holds an out of hospital Health Facility License. Our surgical team performs cosmetic plastic surgery procedures on an outpatient basis. With more than 20 years experience, we’ve built a solid reputation as one of the leading cosmetic clinics in North America. We understand patient concerns and make it our goal to maintain the highest safety standards in the industry while achieving the best aesthetic results possible. As a result, we're expanding our team - now looking to hire an additional team member
- **PATIENT COORDINATOR**
That being said, **we are searching for that special person, “PATIENT COORDINATOR”**
**If you are presently working as a patient coordinator, and or OPERATING NURSE looking to make a change mfor a new exciting career, we welcome you to apply.**
Any experience in the operating room or one who is a recent graduate of a peri-operative course is beneficial to the position but not mandatory.
**You must be fully vaccinated against COVID-19 to work in this medical facility.**
**Top Reasons to work with us**:
- Straight week days, no nights, evenings or weekends
- As a member of our team, you will participate in a strong academic center of excellence
- You will work with leaders in the field of plastic surgery and a dynamic group of doctors, anesthesiologists, patient coordinators and other nurses in our cutting-edge practice
- We have exceptional patients.
**What you’ll be doing**:
- Monitors delivery of care by completing patient follow ups, documenting care, and maintaining communication for surgical dates, providing patients with understanding of their procedure / after care.
- Functioning as the primary liaison between patients, staff and physician.
- Responsible to follow up with patients prior to procedures - patients blood work requisition, medical test, etc. to be submitted and reviewed prior to surgical dates. Including, but not limited to obtaining pre
- surgery, documentation for Covid-19 testing and discharge plan for after surgical procedure care. Alerting team & surgeon of any issues in advance. Acting as the ultimate contact with clients & patients
- Maintain the highest level of patient care and communication with patients, nurses and doctors.
- Maintains / reviews patient records, charts and other pertinent information. Including, the creation of new patient charts - ensuring all necessary forms are included and completed with within the file in proper order - as per the physician liking.
- Responds to/refers patient treatment -related phone calls.
- Greets patients and prepares them for physician examination. Screen patients for appropriate information.
- Screening clients / patients prior to booking appointments for Body Mass Index, health record, other previous pertinent surgical procedures & medical history.
- Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed. Prepare patient charts and equipment. Aid physician during treatment, examination upon request.
- An understanding of the scheduling for booking patients, consults versus follow up’s, post -ops and injectables - understands patient flow and adjust accordingly for optimum performance and sales - strategize O.R schedules and surgeries for efficient uses of the O.R time & dates.
- An understanding of how to run a successful business - the utmost understanding of the importance of execution and maintenance of excellent customer care from phone call to post surgery care - processing payments, setting and reaching and surpassing financial sales goals.
- Capable of doing credit card billings, reports and request for approvals, payments and contract agreements, doctors, suppliers etc...
- Consistent awareness and maintenance of company website and rating site reviews - consistently and significantly increasing sales and year over year revenue.
- Manage and secure patients photos / files. Able to produce and provide before and after pictures for surgeon, and or patients. Ensuring photos are within patient’s files.
- Expectations, high attention to detail and follow through on all job responsibilities.
- Able to multi task to completion and accuracy, with grace.
- Strong Computer skills working knowledge of EMR and Practice Software - **Nextech ,Quickbooks and MS Words**
- Capable of creating weekly / monthly / seasonal sales report summaries to present to the Director of Operations.
- Comply with hospital / O.R and legal requirements by fostering care / nursing practices that
