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Program Manager
6 months ago
**About Our Client**
The Program Manager supports the Senior Operations Manager in managing the organization’s arts based programming. The successful applicant will have a track record of managing multiple stakeholders across an organisation to drive efficiencies, program delivery excellence, and improvements. This is a key-role and will require a detail-oriented and tactical individual capable of engaging stakeholders, recruiting Black artists and speakers, as well as supporting arts based entrepreneurial program planning, development, and communication activities, as needed.
**Duties and Responsibilities**:
- Responsible for implementing the Entrepreneur program strategy, following a budget(s), managing work plans, timelines, and key messages to ensure alignment between strategic plan, program and marketing objectives
- Deliver training program online in zoom environment
- Leading program evaluation by defining and developing information needed to report on program KPIs and other metrics
- Review and revise the art program curriculum to improve pedagogy and stay up to date with relevant industry trends
- Revise and develop new Entrepreneur program materials as needed
- Recruit, contract, and coordinate facilitators and mentors, providing training deliverables and other information as needed
- Be the primary contact for program participants
- Administer the cloud-based project management system for program participant file sharing
- Work with the marketing team to develop promotional campaigns
- Participate in outreach, trade show booths, and speaking engagements at targeted events
- Identify and actively seek out opportunities to provide additional, ongoing value to program participants (past and present) such as funding opportunities and other resources
- Develop and implement new capacity-building programs and services for the local arts community
**Experience, Background, and Requirements**:
- Completed a post-secondary degree in arts administration, cultural studies, business, entrepreneurship, education, or related experience
- Strong Presentation and program facilitation skills
- Survey and data assessment as well as data collection and analysis skills
- Daytime and 5 to 10 hrs/wk of evening availability required
- Familiarity with Southern ontario arts industry
- Extensive experience with developing KPIs and tracking them
- Exceptional writing and verbal communication skills
- Well spoken and articulate
- Have a minimum of 5 years of program management experience, preferably in the non-profit arts and culture sector
- Demonstrated program development and coordination experience
- Be available to travel to different parts of Toronto during daytime and evenings
- Have ownership of a vehicle and valid G license
- Thrive in an organization that constantly evolves and adapts
- Embrace collaborative sharing of knowledge within a teamwork environment
- Driven to achieving results and continuously striving to deliver the highest performance through creative thinking
- Experience working with independent artists, arts administrators, and creative entrepreneurs
- Excellent organizational skills with the ability to multitask and prioritize
- Solution-oriented with a diplomatic approach to problem-solving
- Strong communication and presentation skills
- Experience working with initiatives that involve both the public and private sector
- Familiarity working with partners, funders, sponsors and other stakeholders is an asset
**Salary**: $60,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Program management: 2 years (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Scarborough, ON M1L 4P4 (preferred)
Ability to Relocate:
- Scarborough, ON M1L 4P4: Relocate before starting work (preferred)
Work Location: Hybrid remote in Scarborough, ON M1L 4P4