IT Systems Analyst

6 months ago

Edmonton, Canada Netsmart Inc. Full time

**Join the Innovative Team at Netsmart Inc.**

Are you passionate about technology and eager to make a difference in the world of Managed Services? Netsmart is looking for talented and driven individuals to join our dynamic team. As a leader in the MSP industry, we provide comprehensive IT solutions that empower our clients to achieve their business goals.

At Netsmart, you'll have the opportunity to work on cutting-edge projects, collaborate with industry experts, and grow your career in a supportive and forward-thinking environment. We value creativity, collaboration, and a commitment to excellence.

**Why Choose Netsmart?**
- **Innovative Projects**: Be at the forefront of the latest technologies and solutions.
- **Career Growth**: We provide ongoing training and professional development to help you reach your full potential.
- **Collaborative Culture**: Join a team that values collaboration, respect, and the sharing of ideas.
- **Impactful Work**: Make a real difference by helping businesses optimize their IT operations and drive success.

**Ready to Shape the Future of Managed Services?**

**What We’re Looking For**:
**About Netsmart Inc.**

Netsmart is a premier I.T. Managed Services Provider, delivering top-tier solutions to clients throughout Western Canada and the United States. Our success stems from the passion and dedication of our exceptional team. We cultivate an environment that encourages innovation, continuous learning, and professional growth. Through team-building activities, advanced training, and real-world experience, our team members expand their skills and expertise.

Our workplace is vibrant and engaging, featuring billiard, ping pong, and dart tournaments, a big screen for console gaming, and a variety of snacks and beverages. We also prioritize our employees' well-being with a wellness room and a full gym on-site. We believe in creating a supportive and enjoyable atmosphere where our IT professionals thrive. If you are seeking a fulfilling career with a forward-thinking and collaborative team, Netsmart is the place for you.

**Core Duties and Responsibilities**
- Provide IT support on-site and remotely, including ticket resolution.
- Manage WAN and LAN infrastructure.
- Implement and maintain on-prem and cloud corporate backup systems.
- Remediation and collaborate with cybersecurity experts.
- Coordinate vendor technical support.
- Comply with site-specific operations and security policies.
- Travel to remote client sites as needed.
- Be available for rotating emergency on-call support and occasional weekend projects.

**Qualifications and experience**
- Technical diploma or equivalent industry experience
- Microsoft 365 and Azure AD.
- PowerShell
- Network Administration (Routing, Switching and Firewalls)
- Storage Area Networks and Arrays (EMC, HP, iSCSI, FC)
- Proficiency with server and desktop hardware.
- Microsoft Windows Desktop and Server
- Virtualization (HyperV,vSphere and Azure)
- Class 5 Driver’s License and a reliable vehicle.
- Eligible to work within Canada as permanent resident or Canadian citizen.
- Must be proficient in spoken and written English.
- A criminal background check is required upon an offer of employment.

**Why work for Us**

Join Netsmart for a career where you'll:

- **Engage with Cutting-Edge Technologies**: Utilize Azure, VMware, and more.
- **Ensure Data Integrity**: Play a pivotal role in data security.
- **Thrive in a Collaborative Environment**: Valued contributions in a supportive team.
- **Enjoy Team-Building Events**: Alongside snacks and beverages.
- **Competitive Salary**: $65,000 - $100,000/a, based on experience and growth.
- **Comprehensive Benefits**: Extended health and dental

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$100,000.00 per year

**Benefits**:

- Automobile allowance
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

Application question(s):

- What is your desired salary for this position?
- It is a requirement to drive to client sites - do you have a valid driver's license and reliable vehicle to accomplish this?
- Do you live in Edmonton/Edmonton Area?
- Are you able to provide a Police Information check?

**Experience**:

- IT support: 1 year (preferred)

Work Location: In person

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