Retail - Assistant Manager

3 months ago


North Vancouver, Canada Grouse Mountain Full time

Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences.

**Job Title**: Assistant Manager, Retail

**Location**: North Vancouver

**Department**: Retail

**Reports to**: Manager, Retail

**Role Status**: Full time, permanent

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Overview**:
The Retail Assistant Manager will support the Retail Manager in the operation of Grouse Mountain’s 5 retail locations. A strong mission-of-service and attention to detail will be critical in success in this role. This position requires a great deal of flexibility and willingness to adapt to changes on the fly.

**Key Responsibilities of the Role**:

- Assisting in day-to-day operations of Retail spaces.
- Assisting in managing and planning of product assortments.
- Sourcing new vendors and business partners.
- Training staff on procedures and product knowledge.
- Performance management of staff.
- Ensuring all service and financial targets are met.
- Scheduling and payroll duties.
- Inventory management/analysis.

**Requirements**:

- 2+ years’ experience in retail operations essential
- Experience in a leadership capacity essential
- Experience as a Buyer preferred
- Strong sales orientation required
- Excellent customer service skills
- Able to work collaboratively as part of a team
- Ability to communicate well orally and in writing in English
- Strong Microsoft Office skills
- Experience with technical outdoor clothing and gear preferred, but not essential

Innovative. Nature-Loving. Safe. Passionate. Inspiring. Real. Entrepreneurial.



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