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Customer Service Assistant

3 months ago

Hanover, Canada Hanover Public Library Full time

Hanover Public Library seeks someone with a passion for helping people to join our team, starting July 2024. This is an exciting, rewarding, sociable and varied job. Part-time, flexible hours.
- Monday 2:30pm - 8pm
- Tuesday 2:30pm - 8pm
- Wednesday 9:30am - 3pm
- Alternating Fridays 10am - 5pm
- Alternating Saturdays 9:30am - 4pm

We need someone with a welcoming and friendly personality, preferably with some library or transferable experience. You will need to connect with our Hanover community, with excellent customer service skills; effective oral and written communication in English; great literacy and numeracy skills, and the ability to master a variety of automated systems, apps and software. You should have patience with people, the ability to manage multiple tasks and interactions at once, an aptitude for detailed work, and discretion to hold in confidence information relating to patrons, volunteers, staff and library business.

**Job Type**: Part-time

Pay: From $18.80 per hour

Expected hours: 25 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Evening shift
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Hanover, ON N4N 2P1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to obtain a valid Vulnerable Sector Check (Police check)?

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Hanover, ON N4N 2P1 (preferred)

Work Location: In person

Application deadline: 2024-06-20