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Service Technician
3 months ago
At **Primo Water Corporation**, we believe in creating healthier lives, healthier communities, and a healthier planet--_that's the One Primo Way._
Come join a dynamic team where you can _evolve _in a collaborative and inspiring workplace A _family _atmosphere, a paycheck every two weeks, deposited directly into your account and many _benefits_
- Salary Increases and Advancement Opportunities
- Work equipment is provided
- Varied tasks that are not complicated; you won't have time to get bored The days go by quickly
**Benefits**:
- Extended health care
- Dental care
- Disability insurance
- Life insurance
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Employee Stock Purchase Plan
- Tuition reimbursement
- Discount on water and other products
**Description**:
**Service Technician**
Service Technicians play a key part in bringing that purpose to life. You do this by building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.
**Responsibilities**
Deliver our customer promise by performing maintenance, repairs with exceptional standards and care on water vending machines; responding to service calls in a timely manner and closing our service requirements with accuracy and precision; and being proactive in identifying opportunities to minimize machine downtime.
- Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.
- Create joy for customers and create excitement about who we are and what we do.
- Be the voice of the customer back to the company.
- Lead with our customer promise in mind.
- Keep the reason we do what we do at the forefront of what you do every day.
- Exceptional customer service and communication skills.
- Strong mechanical aptitude and computer literacy.
- Excellent planning, time management, organization, and problem-solving skills.
**Requirements**:
- Previous experience in a customer facing role.
- Previous experience as a maintenance technician (appliance repair) is preferred.
- Must hold a valid Class 5 driver’s license with airbrake endorsement.
- Basic proficiency with math skills and diagnostic tools including handheld devices.
- Ability to frequently lift and/or move 10 pounds and periodically lifting and/or moving up to 50 pounds.
- Ability to travel as required to meet business needs.
**Who We Are**
**Primo Water** is one of North America's largest bottled water companies. We deliver pure, great-tasting water to homes, businesses and retail locations across the U.S. and Canada with 12 regional and three national brands, including **Canadian Springs** and **Labrador Source.**
Our companies are committed to providing a single source, one stop solution for all breakroom requirements at the office or at home. We deliver premium brands in large format refillable bottles, state-of-the-art water filtration systems, as well as a large variety of coffees, teas and other hot and cold beverages to match all budgets and needs.
We are proud to be Canada's oldest, largest and most trusted direct-delivery drinking water company. Our company was established in 1882 as the Laurentian Water Company in Montreal and has been in continuous operation since that time. Over the past 131 years, we have grown through a series of market expansions and acquisitions to become an enterprise with a national presence, serving Canadians from coast to coast.
**Salary**: $22.35 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Stock options
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
Application question(s):
- Are you able to unload and lift 50 lbs?
**Experience**:
- mechanical, electrical or plumbing: 2 years (preferred)
- appliance repair: 2 years (preferred)
- customer service: 2 years (preferred)
Work Location: One location
