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Front Desk Agent

4 months ago

Orillia, Canada Econo Lodge Full time

Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Taking Reservations on the phone

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.55 per hour

Expected hours: No less than 32 per week

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-03-20